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Job Summary

The Rogel Cancer Center is a University of Michigan Ambulatory Care facility dedicated to providing high quality health care services. We are located at 1500 E. Medical Center Drive in Ann Arbor, MI. We are actively seeking a compassionate, enthusiastic, and patient-focused individual who will share in the goal of crafting the ideal experience for our patients, families, and employees.
Why work for Michigan Medicine?
You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don’t hesitate – join our team today and help us provide remarkable assistance to our patients in the Cancer Center.
The individual chosen will be responsible for meeting the highest standards of customer service including, exhibiting a professional and positive image when interacting with patients, faculty, and staff.
What perks and benefits can you look forward to?
Excellent medical, dental, and vision coverage
  • Generous PTO program
  • Tremendous team support
  • Advancement opportunities

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


Ensure efficient patient flow in examination, consultation and treatment rooms.  Prepare patient rooms for visit/procedures by setting up all instruments/supplies; clean examination rooms between patients. Chaperone provider as needed.  Assist with diagnostic procedures and treatments.  Provide information to patients as directed.  Provide clinical assistance by taking vital signs, drawing blood, preparing specimens and assisting patients.  Operate and monitor patient care equipment; set up instruments/supplies in exam and treatment rooms.  Assist with patient lab result collection and disbursement. Perform some or all clerical duties.

Required Qualifications*

  • Excellent interpersonal, communication and problem solving skill demonstrated by current position.
  • Involvement of process improvement as described in current position.
  • Demonstrates leadership ability in commitment and compliance to the UMHS policies and procedures.
  • Strong accountability and follow through with clinic judgment.   
  • High school diploma or GED.
  • Graduation from an accredited Medical Assistant Program OR combination of education and 0-1 year of experience.
  • Knowledge of basic medical terminology. 
  • Moderate standing/walking, as well as, lifting, positioning, pushing, and/or transferring patients. 
  • Ability to work well within a team setting. 
  • Demonstrated active listening, written, verbal, and information technology skills. 
Associate Level:
  • 1-3 years of experience

Assistant Level:

  • 0-1 years of experience

Desired Qualifications*

  • Oncology experience
  • Certified Medical Assistant or Registered Medical Assistant
  • Experience working within a large, complex, healthcare setting. 
  • Familiarity with Michigan Medicine's electronic health record systems. 
  • Knowledge of university policies & procedures. 

Work Schedule

25 hours per week with the potential to go 40 hours. 

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.