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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline experience that directly relates to this position.

Job Summary

The Kidney Epidemiology and Cost Center (KECC) carries out research in epidemiology, public policy, economics, outcomes research relating to End-Stage Renal Disease (ESRD), chronic kidney disease, and organ transplantation (www.kecc.sph.umich.edu). KECC maintains a comprehensive historical database of over 3 million ESRD patients drawn primarily from Medicare data. We are looking for individuals with a commitment to contributing to a diverse, equitable and inclusive environment for all members of our community. You will provide desktop support needs along with database administration. You will report to the Information and Systems Security Lead. 

 

Responsibilities*

  • Develop database applications to accommodate a variety of user needs. 
  • Analyze and determine informational needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements and data output and reporting capabilities. 
  • Determine logical attributes and inter-relationships and design data structures to accommodate database production, storage, maintenance and accessibility. 
  • Test designed applications using database management software or general programming software. 
  • Install and support systems within the user base. Perform system level database maintenance. 
  • Track, resolve, or escalate all IT Service Desk tickets. Administer the server environment, including hardware and software maintenance, as backup to System Administrator.
  • Participate and complete tasks assigned for IT projects.
  • Manage user expectation with regular updates.
  • Install and maintain local infrastructure such as; desktops, laptops, hardware and smart devices.
  • Perform routine operational and administrative responsibilities as directed by the IT team.
  • Maintain documentation for system processes

Required Qualifications*

  • Bachelor's degree in Information Technology or equivalent combination of education and relevant experience
  • 1+ years of RDBMS DBA and SQL Development experience
  • 1+ years of experience in an Information Technology role or customer service
  • Experience making independent decisions.
  • Familiarity with technologies such as: Windows 7/10, Windows Server 2012/2016, Microsoft Office, domain account management (Active Directory), scripting, software and hardware installation, registry, command line, help ticket systems, system management tools.
  • Experience using appropriate technical tools to perform daily administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring) for Windows.
  • Effective communication, interpersonal, and organizational skills to work with a diverse group of faculty and staff.

Work Schedule

There will be required non-standard working hours, including weekends approximately once per month. Schedule is subject to change. Reliable attendance is required.

To ensure that off-hour issues are resolved quickly, we'd like the hired candidate to be able to commute to the Ann Arbor campus within one hour. We anticipate this need to be approximately 1-2 days per month.

 

Work Locations

Ann Arbor, MI (central campus) - Remote flexibility is possible, although the majority of the week will be on-site.

Additional Information

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. For more information, please visit: https://careers.umich.edu/benefits/.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

 

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.