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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Business Systems Analyst Senior will initially serve as a functional resource in the University’s use of the Explorance product Blue for course evaluations; working with faculty and staff in the schools and colleges, Registrar’s Office, Information and Technology Services, and the Provost’s Office to ensure optimal use of the software.  Immediate efforts may include running queries to load data into Blue while completing the data integration project with the Student Information System, coordinating upgrades and patches with the vendor, participation in a data warehousing project, working with academic departments to define departmental and instructor level report requirements, building reports, developing best practices for evaluation ordering including documentation and training.

 

The Business Systems Analyst Senior will lead and participate in cloud product implementations and system maintenance for all offices across Enrollment Management; including project management, vendor selection, requirement definition, system setup and configuration, process improvement, system test, documentation, integration with other university systems, ongoing system maintenance, customer support, and troubleshooting.  This position will work closely with leadership and business experts in the enrollment management offices to identify system requirements necessary to satisfy business requirements.  

 

This position will participate in Oracle Campus Solutions system project implementations in partnership with ITS.

Who We Are

Headed by the Vice Provost for Enrollment Management, the Office of Enrollment Management provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. OEM is committed to envisioning, creating, and sustaining an effort that will lead to the optimal academic, student, and staff experience through the development and implementation of data-driven strategies, collaborative partnerships, and sustained investments in technological resources and a talented and capable workforce. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices across the Offices of Admissions, New Student Programs, Financial Aid, and the Registrar.

OEM is committed to pursuing deliberate efforts to ensure that our campus is a place where differences are welcomed, different perspectives are respectfully heard and where every individual feels a sense of belonging and inclusion. We know that by building a critical mass of diverse groups on campus including staff, students and creating a vibrant climate of inclusiveness, we can more effectively leverage the resources of diversity to advance our collective capabilities.

For more information about OEM including our diversity, equity and inclusion strategic plan visit the Enrollment Management website.

 

Responsibilities*

  • Manages small and medium projects for both initial software implementations and ongoing system maintenance; tracking tasks, resources, and timelines.

  • Leads the exploration, recommendation, selection and implementation of software to meet university business requirements.

  • Participates in RFP process for selection of vendor solutions to meet university business requirements.

  • Investigates software functionality and options in order to recommend process improvement and to optimize the unit’s use of a product’s functionality.

  • Tests system configurations and functionality, including building of comprehensive test plans.

  • Documents system functionality, including procedure and process change impacts for staff both internal and external to OEM.

  • Performs analysis of necessary integration with other university systems, including Oracle Campus Solutions.

  • Supports staff both internal and external to OEM on problems/issues with system functionality and performance.

  • Troubleshoots system issues, providing solutions to the problems.

  • Performs system maintenance and documentation updates related to product upgrades and continuous process improvement.

  • Liaises between the business offices and ITS on system requirements for the University Oracle Campus Solutions SIS implementation.

  • Serves as a project team member on Campus Solutions system projects. 

  • Other related duties as assigned.

Required Qualifications*

  • Bachelor’s degree required.

  • Minimum of 3-5 years experience in enrollment management or admissions, including direct experience in technology/operations or student recruitment.

  • Proficiency with spreadsheets and database applications.

  • Demonstrated commitment and ability to maintain compliance with established guidelines, policies, and procedures in order to ensure consistency.

  • Ability to clearly and effectively convey complex information to individuals or groups of people of varying experience levels.  

  • Strong communication skills, both verbal and written.

  • Ability to exercise good judgment while working collegially in a high pressure, deadline-driven environment.

  • Excellent analytical, troubleshooting and problem solving skills.

  • Ability to work well in a diverse and collaborative environment

Desired Qualifications*

  • Direct experience with the Explorance Blue product.

  • Direct experience with the Technolutions Slate CRM.

  • Experience with Oracle Campus Solutions architecture and PeopleSoft applications.

  • Experience with Structured Query Language (SQL).

  • Experience with Python.

  • Experience in website development.

  • Project management experience. Ability to track multiple projects, set priorities and meet deadlines with frequently changing priorities.

Underfill Statement

This position will be filled at the Senior level salary range $65,000 to $72,000 as the primary goal. The requirements listed below reflect the Senior level expectation. However, this may be filled at an intermediate level. 

Additional Information

This position reports to the Assistant Vice Provost for Enrollment Planning and Technology.

 

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  

  •  Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

 

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.