How to Apply
A cover letter is required for consideration and must be attached as the first page of your resume.
The University of Michigan Development Community is committed to attracting, developing, and retaining a diverse and thriving workforce, and demonstrating respect and inclusivity for all.
Note: Currently, all interviews are being conducted virtually. In addition, while work arrangements are flexible with regard to work location, all new employees are expected to be in commutable distance to campus, unless stated otherwise in the job posting.
Reports to: Assistant Vice President, Development Services & Strategic Solutions
Manages directly: Data Analyst(s) and Data Engineer(s)
Position summary: As the Director of Data Science & Decision Support, you will oversee the daily operations and vision planning of the Data Science & Decision Support program. You will lead the team's mission to build a data science and artificial intelligence-inspired decision engine that provides reliable high-level insights supporting the strategic planning and operational effectiveness of fundraising programs, including annual, major, principal, planned giving, and marketing. Specifically, you will study multiple sources of data and employ data mining, machine learning, and statistical analysis techniques to help understand and cultivate prospects who can contribute to the University of Michigan and provide assessments of program effectiveness. Additionally, you will play a senior role within the Development Services and Strategic Solutions leadership team.
For the full job description, please click here.
The Office of University Development maximizes private support for the University of Michigan.
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate investing
Many choices for comprehensive health insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Data Science & Decision Support Program Leadership (40%)
Assist the Assistant Vice President - Development Services & Strategic Solutions with the development of a comprehensive Data Science program, providing data-driven intelligence to help determine University-wide and unit fundraising goals. Provide vision, strategic direction, and ongoing administration.
Develop machine learning and artificial intelligence-based data products for senior leadership and the development community to improve the efficiency of fundraising and marketing strategies.
Help lead collaboration efforts with marketing, annual giving, and major gift fundraisers to offer decision and data support and to promote the cultivation of prospects at the appropriate levels and through the appropriate channels.
Lead efforts to collaboratively work with all University staff as an internal consultant to determine quantitative analytics needs and guide the team to meet those needs.
Modeling, Statistical Analysis, and Fundraising Strategies (20%)
Use software tools (Excel, PowerPoint, R, Tableau, SQL Server, Python, Spark, and Databricks, among others) to analyze and present the data analysis relative to specific development -related needs. Techniques used include regression, classification, segmentation, text mining (sentiment analysis, stemming, and topic modeling), clustering, social network analysis, and association rules mining.
Work with department colleagues in major giving, annual giving, planned giving, marketing, and school, college and unit partners, in developing fundraising strategies, including filling the major gift pipeline, portfolio optimization, efficient staffing, and donor acquisition, targeting, and retention. Develop propensity and predictive behavioral models to help develop engagement strategies.
Gather and segment large datasets for the purposes of classifying and refining constituent pools for fundraising activities. Identify overall trends and patterns in giving, volunteerism, and event participation and search for explanations and underlying causes.
Summarize information and share results through written reports, maps, charts, graphs and presentations using the best practices of persuasive data visualization.
Participate in market research, data mining and modeling activities to determine trends and provide increased understanding and hypothesis testing of patterns in alumni and donor behavior, identifying and forecasting growth opportunities and addressing challenges.
Systems Analysis and Development (10%)
Manage development of user-friendly data products by creating wireframes and prototypes. Work with OUD Development Services to develop these data products following best practices in software development.
Use a working knowledge of current technologies for "big data" (Microsoft Azure, Spark, Databricks, etc.) and stay up-to-date with new and developing technologies.
Use tools such as regular expressions, web APIs, and scripting languages (e.g., Python) to develop custom programs for scraping, cleaning, and standardizing unstructured sources of data such as websites, text documents, and entity relationships.
Data Acquisition and Management and Information Retrieval (10%)
Work with DS3 teams, and other relevant University and external data and business intelligence resources, to obtain data sources needed for market analysis and strategic planning projects. Participate in the identification, evaluation, and selection of vendors of demographic data and wealth or interest screening services. Coordinate efforts to acquire and append demographic, marketing, predictive modeling, and affinity screening data from data providers/vendors to enhance analysis and segmentation.
Leverage available data sources and retrieve and append data from various data sources such as electronic screening services, census records, surveys, focus groups, demographic studies, and marketing data.
Strategy Development (10%)
Assist the AVP of DS3 in the development of strategies to maximize the usage of data by the development community.
Working with the OUD Leadership Team members and development teams in OUD and across campus, identify specific fundraising issues for review and analysis and develop solutions.
Assume primary responsibility for assessing and meeting the prospect identification and information needs of a specifically assigned portfolio of development officers, schools, colleges and units, helping them meet fundraising goals. Initiate regular communications with these individuals, keeping informed about their current fundraising initiatives.
Knowledge Building and Management (5%)
Stay abreast of current and emerging trends in philanthropy, fundraising, higher education, business intelligence, data science, and artificial intelligence; communicate to department and senior leadership as appropriate.
Perform other duties as assigned (5%)
Master's degree or equivalent combination of education and experience required, with demonstrated competencies in data analysis, business intelligence, applied marketing research, sales or marketing analysis, social science research or similar fields.
Minimum of 5 or more years of prospect research, development, fundraising, and market research or relevant experience. Preference given to candidates with understanding of and competency with the Association of Professional Researchers for Advancement (APRA) Advanced Skill Sets.
Proven research and analytical techniques, emphasizing the ability to evaluate and summarize complex sets of data from multiple sources and present information in a clear manner in multiple settings, to audiences of varying backgrounds.
Expert level fluency in computer technologies, including high level of proficiency and understanding with data management, data mining, machine learning and statistical software tools (Excel, PowerPoint, R, Tableau, SQL Server, Python, Spark, and Databricks, among others). Knowledge of current technologies for "big data" (Microsoft Azure, Spark, Databricks, etc.) and their applications to advanced analytics pipelines, data engineering, and the construction of data lakes. Proficiency with word processing, spreadsheet, presentation and database software programs a must. Experience in SQL programming and reporting using MS-SQL Server or related experience a must.
Supervisory experience required; ability to mentor and train others; willingness to share skills and techniques with peers and colleagues.
A commitment to diversity, equity and inclusion in the workplace.
*Additional responsibilities and qualifications are listed in the full job description, please click here to learn more.
For additional information about this position and to review other current openings in Development, please visit our website at: https://leadersandbest.umich.edu/careers/home
Although the Posting End Date may indicate otherwise, this job may be filled and closed anytime after a posting duration of seven calendar days.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021. This includes those working or learning remotely. More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.