How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Support the planning and coordination of the service aspects of catered events. Provide oversight at events to ensure service standards are upheld and provide guidance. Maintain quality customer relationships at events and provide resolution to concerns that arise. You will report to the Catering Manager.
Who We Are
Michigan Dining is comprised of twenty-one on-campus cafes and markets, nine residential dining halls, a line of Blue to Go foods and the Michigan Catering unit. Our 300 professional and 2000 student employees are committed to creative, healthy and nutritious foods, international cuisines and sustainability throughout all dining operations.
Catering Operations and Guest Experience
- Assist in oversight of catering operation to include oversight of events, management of floor and engaging with client contacts daily.
- Help complete a weekly catering schedule ensuring staff coverage to meet special event needs and monitoring labor costs.
- Ensure setup of events per the customer's request while maintaining an organized and economical operation.
- Communicate daily with all partners to obtain necessary event information to adjust all aspects of event.
- Work with the Chef de Cuisine/Catering Manager in the development of decorative schemes for food and beverage presentations.?
Staff Supervision and Development
- Supervises employees regularly engaged in Catering, such as assigning daily tasks to servers.
- Assist Catering Manager in personnel matters including hiring, training, performance reviews, promotions and disciplinary actions up to and including termination.
- Communicate all steps of service, guidelines, and facts to employees during pre-shift meetings and training.
- Help manage schedules and trains catering staff to ensure that excellent service is provided to our guests and food and beverage is presented in an appetizing manner
- Support departmental projects including student engagement and Diversity, Equity and Inclusion.
Sanitation and Safety
Assists the Catering Manager in ensuring compliance with all state and county health department and safety regulations and maintains high standards of sanitation as a unit priority.
Demonstrates and enforces Hazardous Analysis of Critical Control Points (HACCP) principles to include the supervision and maintenance of the sanitary conditions of food storage, production, serving and other front/back of the house areas.
Conducts routine inspection of preparation, storage, and service areas ensuring proper sanitation is maintained as well as the health and safety of dining guests and employees.
Ensures the health and safety of dining guests and employees. Oversee signage including food item identifiers, menus, nutrition and allergens in collaboration with culinary staff.
- Associate's degree in food related field or an equivalent combination of education and experience is necessary.
- 1 year or more of supervisory experience in food-related field with knowledge of food service methods and equipment, and the ability to lead, train, develop, supervise and motivate a diverse team.
- Knowledge of basic computer applications and the ability to use Event Management System modules or similar event management systems available to the industry.
- ServSafe and TAM or TIPS certified within 60 days from the date of hire as a condition of employment. If the certification is not acquired during the 60-day period, employment will be terminated. Certification must be maintained as a condition of employment.
- This position is classified as a "critical employee" and will be expected to be on site during any emergency closure of the University.
- Able to work a flexible schedule with variable weekday hours, some weekends and holidays required.
- Have a current Driver's License issued within the United States, Canada or an International License that is translated into English and complete the Motor Vehicle Record Check following the University of Michigan policy.
• Move and transport objects weighing 25 - 30 pounds, twist and bend frequently, climb stairs, and work in a static position for extended periods.
Starting salary may vary depending on qualifications, experience, and education of the selected candidate
Please note: Relocation will not be offered for this position.
This role may have reporting obligations under Title IX and Clery.
Link to full job description can be found here.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021. This includes those working or learning remotely. More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.