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Job Summary

ITS is looking for qualified candidates to join our team. The ITS Technician position is a part time position that will assist full time employees in each ITS group with daily tasks.


This position will function primarily from the ITS Helpdesk and may also provide assistance as needed to the other ITS groups as decribed below. The ITS Technician position will work on a wide range of tasks which will provide valuable knowledge, and will give you the ability to obtain skills in many different IT fields. The following are examples of the tasks with which you may be assisting for one or more of our groups:

Helpdesk: Interact with customers to troubleshoot issues, unlock accounts, resetting passwords, assist with the installation of supported software.

Classroom Services: Assist with setup and teardown of events, delivery of equipment, maintain and update equipment.

Project Management: Scheduling meetings, coordinating with project participants, working in the field to verify job details and progress.

Desktop Support: Installing software, troubleshooting issues, repairing hardware, assisting users with issues.

Web Services: Updating content on university web pages.

Network Services: Basic network troubleshooting, install and maintain networking equipment. Communication closet cleanup, ethernet wiring.

Administrative Support: Answering calls, filing paperwork, basic administrative work.

Required Qualifications*

  • Must be current Univerity of Michigan student to be considered for this position
  • Must be able to work in a team environment.
  • Ability to follow written and verbal directions.
  • Ability to work independently, assume responsibility and exercise good judgment.
  • Ability to work periodic evenings and weekends until 10 p.m.

Desired Qualifications*

  • The ability to lift up to 50 pounds.


Work Schedule

  • This position can work between 20-25 hours, and evening and weekend work may be required.
  • Work continues between semesters.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.