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Job Summary

The M-Connect program is a grant-funded program through the State of Michigan's King, Chavez, Parks program. M-Connect recruits academically and economically disadvantaged students from community colleges, many of whom are underrepresented, to attend U-M. Under the direction of the M-Connect Program Director, the Program Manager will coordinate program activities to help ensure the success of transfer students. The Program Manager will contribute to OAMI's positive and inclusive community by building trusting partnerships, creating impactful experiences, and working to create pathways for transfer students, with focus on providing guidance to transfer students in the Detroit Promise program. Diversity, equity and inclusion are cornerstones for this position and the program it supports. In addition to the M-Connect responsibilities, the Program Manager will be a success coach with the SuccessConnects coaching team within OAMI. Success Coaches work with first-year and transfer students to provide holistic support to ensure students' academic, personal, and social success at U-M. This position is located at the Student Activities Building (515 E. Jefferson St., Ann Arbor, MI), but will also have access to workspace at the Detroit Center (3663 Woodward, Detroit, MI) to meet with students. This position is term-limited and funded through a grant from the State of Michigan and will end on September 30, 2023, with possibility of renewal.

Mission Statement

Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

The Office of Diversity, Equity and Inclusion (ODEI) at the University of Michigan leads and supports university-wide initiatives focused on the recruitment of a diverse faculty, staff, and student body, while fostering an inclusive and equitable University community. Our office also engages surrounding communities in mission-focused, mutually beneficial partnerships. In support of this overarching effort, three units within our office - the Center for Educational Outreach (CEO), Office of Academic Multicultural Initiatives (OAMI), and Wolverine Pathways - all work closely with ODEI to further the strategic vision of the Diversity, Equity, and Inclusion at the University of Michigan.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses


  • Develop and evaluate events, activities, and workshops at community colleges and virtually for prospective transfer students
  • Guide prospective transfer students through the transfer process and connect students to school/college admitting offices and Undergraduate Admissions
  • Build partnerships with community colleges, community-based organizations, 17 UM colleges and campus partners
  • Track student data for State of Michigan reports
  • Conduct one-on-one meetings with students every three weeks to refer and enhance academic, personal development, and other important skills that strengthen student development, learning, and performance
  • Work with campus units to develop programs to advise, mentor students, and address situations that have group and individual impact or consequences
  • Use CRM/Salesforce tools to manage elements related to student progress, involvement and participation

Required Qualifications*

  • Bachelor's degree or equivalent combination of education and related experience
  • 2+ years of professional experience
  • Basic to intermediate knowledge of the admissions, college enrollment, financial aid processes and student support services
  • Passion for ensuring access to higher education opportunities in under-resourced communities
  • Work occasional evenings and weekends
  • Work on-site at Ann Arbor campus, and drive to locations across Southeast Michigan

Desired Qualifications*

Demonstrated knowledge of diversity principles

Experience in serving underrepresented communities

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.