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How to Apply

A cover letter is required for consideration for this position and should be attached as the first pages of your resume.  The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position

Job Summary

The Department of Earth and Environmental Sciences in the College of Literature, Science and the Arts is seeking a motivated, enthusiastic, and skilled administrative professional for the role of Student Administrative Assistant Intermediate. This position provides general office and student services support. This incumbent will be the first point of contact for department faculty, staff, and students who require support from the department’s administrative offices. A successful candidate will be detail-oriented, tech savvy, and able to juggle competing priorities in a complex organization.

What You'll Do

Reporting to the chief administrator, the student services assistant intermediate is a significant and integral part of the EARTH core administrative team.  The role comprises two main components: (1) front desk reception and support and (2) student services administration.  The front desk role includes directing foot traffic, answering questions, setting up/breaking down small events, and other common reception duties.  Working together with the student services manager, this person also helps manage the operations of EARTH’s graduate and undergraduate programs, answer student questions, compile data, and maintain important records.

General Office Support – (50%)

Under the direction of the chief administrator, provide general office and administrative support for the Department:

  • Serve as a first point of contact for faculty, staff, and students who have questions and need support or services
  • Provide reception services such as phone answering, voicemail message management, MCommunity group and directory maintenance
  • Maintain a supply inventory, stock and initiate purchases for office and copier/printer supplies
  • Receive and log checks
  • Provide document/printing support such as copying, scanning, faxing
  • Collect and distribute mail within North University Building and other locations on central campus
  • Support meetings and events: reserve and set up rooms and AV equipment, manage catering orders and food set-up, etc.
  • Arrange travel and lodging for department faculty, staff, and students; guest speakers; visitors; prospective graduate students; and faculty candidates, etc.
  • Provide backup support for executive coordinator and student services manager
  • Provide backup support to the building manager and work-study students in coordinating package delivery

Student Services Support (50%)

Together with the student services manager, provide support for the academic programs of the Department:

  • Serve as department contact for EARTH undergraduate majors and minors
  • Order teaching evaluations and maintain electronic copies of the results
  • Maintain EARTH course descriptions in the LSA Course Guide
  • Enter majors, minors, and course overrides in MPathways, enter advisor assignments in LSA online student files and maintain email groups
  • Support faculty-led field trips and research field work: collect student lists and data, coordinate travel bookings, liaise with relevant LSA offices for international field trips, coordinate expense reimbursements for faculty guests and students, etc.
  • Attend LSA Concentration Fair, undergraduate education group meetings, and provide Advising Center with relevant information
  • Collect course syllabi from faculty and upload to LSA system
  • Coordinate OET English test for international graduate students
  • Support the Camp Davis summer instructional program: assist in recruiting students; maintain student rosters; process overrides; create/maintain list of guest students, incoming freshmen and transfers, etc.

Who We Are

EARTH is a diverse and vibrant intellectual community dedicated to excellence through research and teaching.  The unit is home to approximately 40 faculty and 25 regular administrative and lab staff, 160 undergraduate majors, and 70 graduate students.  The mission of the department is to promote education and scientific discovery about our planet. We welcome all who are curious about the EARTH and we strive to create an environment that is accessible and supportive to everyone.

Skills You Have

You are a skilled and energetic individual interested in a career path in administration, with customer service experience.  You are attentive to detail, demonstrate initiative, and can quickly adapt to evolving situations.  You are comfortable with technology, small event planning, and can operate with varying degrees of supervision.  You can focus on detail without losing the big picture. You’re excited to learn new skills and expand your knowledge.

Required Qualifications*

Minimum of 2-4 years relevant administrative experience

Proficiency in office productivity tools such as MS Office, Google Workspace, and cloud-based storage systems (e.g. Google drive, DropBox)

Demonstrated success in a fast-paced, professional office environment

Excellent communication and analytical/problem solving skills, high attention to detail, and ability to work independently, taking initiative and exercising discretion, as appropriate

Desired Qualifications*

Experience with database management and reporting systems (MPathways, PeopleSoft, Canvas, Business Objects, MReports, etc.)

Additional Information

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.  

To learn more about diversity, equity, and inclusion visit https://lsa.umich.edu/lsa/dei.html

To learn more about LSA’s Guiding Principles visit http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html

 

University Mission Statement:

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

 

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine, by the start of the fall term on August 30, 2021.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.