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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Work at Michigan?

  • Excellent medical, dental and vision coverage
  • 2:1 Match on retirement savings
  • Generous PTO program
  • State of the art technology and equipment
  • Continued education allowance
  • Teaching and mentorship opportunities

Why Join Michigan Medicine?

At the University of Michigan Health System, Supply Chain Business Systems Analysts enable customers’ use of enterprise systems and tools to drive Supply Chain operational excellence and performance in support of the clinical environment.  You will collaborate with supply chain and technology teams to establish and approve operational priorities in the contact of the large information technology strategy. You will support the team of analysts to maintain the current environment and to define activities, projects, and programs to leverage our investment in technology resources.  You will ensure successful and timely production support for all technologies related to supply chain functions, as well as collaborate with operational and clinical teams and customers to formulate system objectives and projects.  The University of Michigan Health System will provide you with a positive work/life balance, while also allowing you the opportunity to improve and develop your career. We would love for you to join our innovative and fun team.  This role may require on-call availability and may require working during non-business hours and on weekends.


  • Supervises team of systems analysts who analyze and evaluate present or proposed procedures and data to design computer-based solutions to business problems
  • Accountable for recruiting, coaching and counseling employees for success, evaluating performance, developing salary planning proposals, assisting employees with career development planning and training
  • Responsible for employment activities and decisions including hiring, defining roles and responsibilities, discipline, training, and managing work schedules  
  • Manages work effectively by prioritizing assignments and schedules for self and others resulting in timely completion of work.
  • Provides recommendations for and helps to lead strategic planning and setting of direction to leverage existing information systems to support supply chain functions across the health system
  • Proactively anticipates and resolve problems, and creates conditions and processes to support change
  • Provides consultation or expert advice to managed staff, customers, and management
  • Documents and delivers system training to new business systems analysts, operational staff, and customers while investigating/resolving abnormalities in data or system functions
  • Functions as a lead to identify, plan, and execute major projects focusing on implementation of new technologies, novel use of existing systems, and optimization of interfaces between clinical and supply chain systems
  • Develops and documents system and business requirements using standard templates and forms, including project management tasks (process flows, test scripts, testing scenarios, and training)
  • Performs project management tasks including required resources and time estimates, and milestone and task planning
  • Applies different and unrelated processes and problem-solving methods to complete portfolio of assignment while demonstrating excellent verbal, written, negotiation, and conflict resolution skills
  • Develops and delivers presentations and speak publicly as an advocate for supply chain while promoting cooperation and effectively overseeing relationships
  • Often independently designs, models, and makes recommendations for systems and solutions
  • Understands the full impact of decisions on UMH business operations and strategic directions
  • Independently carries out major assignments in support of UMH business operation
  • Actively promotes a strong positive attitude and a desire to succeed
  • Produces authoritative communications spanning multiple topics and complexities to potentially large, diverse audiences across organizational divisions and levels
  • Enhances the customer relationship and is seen by customers as their advocate around specific services or systems
  • Manages relationships, earns the customer trust, manages competing/conflicting customer demands
  • Identify and exploits LEAN opportunities to deliver added value to customer experience
  • Proactively monitors the effectiveness of actions across multiple departments and their effect on the customers
  • Competent to work at a high technical level of all phases of application support, and systems analysis or programming
  • Coordinates with various levels of staff & management in other supply chain, clinical and IT department teams

Required Qualifications*

  • Combination of a bachelor's degree in related field or equivalent experience
  • 1-3 years supervising system or data analysts or other technical resources
  • 5 to 7 years of experience with ERP and/or EHR data systems including system configuration and system testing activities
  • Expertise with Excel, Word, Visio, Access, MS Project and other support tools to perform job functions
  • Significant experience developing flow charts, business process maps, standard work instructions, and system testing requirements and scenarios
  • Demonstrated proficient knowledge of principles, practices, standards, technologies, and procedures related to competent business systems analysis including adapting to new documentation standards
  • Demonstrated ability to formulate, interpret, or recommend operating practices, methods of process, and systems design
  • Demonstrate leadership and communication abilities
  • Demonstrate ability to advocate and lead cross functional teams and user through major technology changes ensuring user adoption
  • Demonstrated curiosity and innovation in solving customer problems
  • Demonstrated knowledge of all phases of software development lifecycle
  • Demonstrated curiosity and innovation in solving customer problems using technology

Desired Qualifications*


  • 5 years of experience in health care supply chain environment
  • Experience working with financial, operational, and clinical data
  • Experience with PeopleSoft Supply Chain Management modules especially Inventory Management
  • Experience working in and exploiting use of GHX
  • Experience working in and exploiting use of Syft Synergy or other mobile inventory application
  • Reasonable knowledge of University of Michigan’s and Michigan Medicine’s business functions
  • Demonstrated interpersonal and project management skills
  • Proven application of LEAN problem-solving tools

Work Schedule

M-F 8a-5p with some after-hours effort

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.