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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


  • Assist with various procedures (arthrocentesis, wound care, etc.)
  • Assisting patients with mobility restrictions, e.g. getting out of wheelchair on to exam table
  • Basic clerical tasks that require proper telephone technique, basic typing, computer and data entry skills
  • Basic medical assistant competencies (EKG, medical history, vital signs etc.)
  • Clean and stock exam rooms
  • Injections and specimen collection and processing
  • Maintain supplies
  • Obtain insurance authorizations
  • Patient flow
  • Provide patient with appropriate educational/preparation information for procedures
  • Retrieve laboratory reports
  • Work directly with physicians and nurses regarding patient concerns/issues/questions
  • Work in MiChart electronic records (notes, update patient medication lists)
  • Adheres to high standards of teamwork by demonstrating adaptability, flexibility and consistently shares information and resources with others
  • Documented history of excellent attendance and punctuality
  • Effective time management skills/consistently uses available time effectively
  • Excellent customer service skills
  • Excellent interpersonal and communication skills (e.g. ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues)
  • May be required to cross cover other areas
  • May be required to work overtime
  • Strong attention to detail
  • Works well with minimal supervision

Required Qualifications*

  • Able to work in a fast paced customer friendly environment 
  • Graduation from medical assistant program or an equivalent combination of education and (0-1 years experience at the Assistant level and 1-3 years experience at the Associate level) is necessary 
  • High school diploma or General Education Development (GED) credential
  • May be required to cross cover other areas
  • May be required to work overtime
  • Must be able to work rotating Saturday Schedule

Desired Qualifications*

  • Previous experience in: ambulatory care clinical setting  
  • MiChart
  • Certification as a medical assistant
  • Clinical data entry
  • Lab monitoring programs
  • Knowledge of University and Department policies and procedures 


Underfill Statement

This position may be filled at a lower classification depending on the qualifications of the selected candidate.


Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.