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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.


Student Interaction

Initiates, and continues to provide, regular communication with newly admitted and continuing students in order to provide comprehensive and holistic academic advising including strategies that promote and sustain persistence.

Utilizes confidential information and conducts confidential conversations to provide these services.

Counsels students experiencing academic and/or financial difficulties, including those on academic and/or financial aid probation.

Advises students on course selection, graduation requirements, co-curricular opportunities, and student rights/responsibilities.

Works with students to create, monitor, assess, and update students’ academic course schedules and academic graduation plans.

Accepts referrals from the campus community regarding student needs and issues and contacts students for advising meetings.

Assesses student needs and refers students to appropriate university resources as warranted, and follows-up on those referrals including financial aid, tutorial support, writing support, psychological services, accessibility services, and career services.

Planning and Assessment

In coordination with faculty of assigned department(s), utilizes technology and data management to assist in the development, implementation, and assessment of retention and student outreach programs dedicated to student academic success including those rooted in early academic warning, predictive modeling, and developmental academic advising which considers students’ academic, personal, social, and professional success.

Contributes to the development of short- and long-term plans for the unit/department(s).

Maintains relationships with academic and student affairs offices to ensure that students and faculty advisors are aware of resources, workshops, and support systems on campus.

Performs related administrative duties as assigned.


Engages in prospective student recruitment for the College and maintains liaison with all departments and individuals involved in the admissions process.

Develops public presentations designed to promote the College.

Required Qualifications*

  • Bachelor’s degree in a related profession such as Counseling, Psychology, Social Work, Student Affairs or other relevant disciplines.
  • A minimum of two years of experience working with students in an academic setting, preferably at the collegiate level.
  • Demonstrated excellence in interpersonal communication and empathy.
  • Demonstrated self-starter that is highly motivated.
  • Demonstrated appreciation for, and deep understanding of, diversity and inclusion.


Desired Qualifications*

  • Demonstrated record of creating and implementing excellent student-centered programming
  • Demonstrated understanding of data assessment and quality improvement techniques.
  • Masters Degree preferred
  • Knowledge of Web Focus, Banner, Student Information System (SIS), and Degree Works
  • Knowledge of University policies and practices

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.