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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

An opportunity for a senior administrative leader to support the professional development of physicians across Michigan Medicine as they provide the best possible care to our patients . You are collaborative in approach as you partner with the Assistant Dean for CME and medical school leadership to operationalize strategic goals aimed at or designed to grow our CME provided to physician learners. You will lead and partner with a team of administrators to identify opportunities for innovative approaches to physician education while maintaining processes that support national accreditation and compliance requirements. You have proven project management skills and extensive experience leading and motivating teams. You have highly effective communication skills and can readily articulate required tasks. You are proud of your contribution to individual team members’ success, helping where needed to overcome roadblocks, celebrating wins, and ensuring accountability for deliverables. You enjoy supporting the professional growth of others while channeling your expertise, energy and enthusiasm toward achieving the deliverables of the office.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Responsibilities*

Manage the day-to-day operations, provide supervisory oversight and organizational planning for OCME&LL (65%)

  • Maintain an understanding of ACCME accreditation requirements, national trends, and opportunities to guide operations and services.
  • Manage day-to-day operations for the OCME&LL team, provide organizational planning, administrative oversight, and direct supervision of staff.
  • Oversee implementation of OCME&LL programs and projects. Review work and resource allocation, delegation, and monitor progress through agreed metrics and timelines.
  • Optimize team performance by providing additional resources, informed support, and recommending training as needed for core function development.
  • Oversight is provided to the core OCME&LL functions of: application processing, activity and registration build, customer support, compliance, outreach, training, and communications.
  • Identify metrics and timelines for all operational functions and roles.
  • Regular review of staff performance and ability to meet metrics and timelines.  Provide regular feedback to all staff regarding performance and measures of success.
  • Manage financial planning and budget maintenance to align with and support the day-to-day operations of OCME&LL. Periodic review of systems supporting effective financial operations.

Partner with the Assistant Dean to Operationalize the OCME&LL vision, strategic direction, and operations (20%)

  • Collaborate to propose operational changes in support of the overall vision and strategic direction.
  • Collaborate to create and maintain operational efficiencies and unit effectiveness.
  • Review and discuss project prioritization for the achievement of function area goals and objectives.
  • Collaborate to identify and agree on function area metrics and timelines.
  • Collaborate and co-create strategies for operationalizing innovation guided by users needs, expectations and requirements.
  • Collaborate in a periodic review of organizational functions, resource allocation and staff productivity and performance metrics.
  • Shared review of key organizational functions: compliance, customer service, quality, outreach, training, and communications.

Application, Activity, and Registration administrative support (15%)

  • Provide oversight to the application, activity, registration, and closeout process
  • Review and process applications for CME credit
  • Provide Service Now support through our HITS support team system
  • Assist with MiCME quality control, maintenance, and support
  • Other duties as assigned

Required Qualifications*

  • Bachelor's degree in Healthcare Management or similar
  • Considerable professional experience with reasonable prior management, supervisory or team leader experience

Desired Qualifications*

  • Masters degree in Healthcare Management or similar
  • Project management qualification or certification
  • Proven experience in human resources and supervision of teams and individuals
  • Proven experience in performance management and team development

Work Locations

This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department.  Flexible work agreements are reviewed annually and are subject to change dependent on the business needs of the hiring department, throughout the course of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

 

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.