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Job Summary

Revenue Cycle Professional Billing is looking for a Billing Clerk/Patient Account Representative. This clerical entry level position may require the staff member to be on site occasionally.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


  • Resolve MiChart edits: Charge review, claim edits, router review edits
  • Receiving and Responding to e-mail request
  • Manual Charge Entry
  • Charge Corrections
  • Maintain productivity standards

Required Qualifications*

High school diploma or equivalent combination of education and experience.  Knowledge of 3rd party reimbursement policies and procedures may be necessary in certain positions.  Ability to type 40-60 wpm with accuracy may be necessary.  Relevant office experience.  Responsible secretarial experience is necessary in certain positions.  1-2 yrs office experience, including at minimum six months in a hospital or physician business office.  The ability to work in a fast paced/production environment.

Desired Qualifications*

Knowledge of University of Michigan and UMHS policies, procedures and as well as regulatory requirements.  Experience with UMHS systems including MiChart, Outlook, Epremis, CHAMPS, Webdenis, as well as other payer websites.  Professional billing experience within the last 5 years

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.