Survey Specialist Associate

Apply Now

How to Apply

All applicants must submit a cover letter addressing qualifications for the position.  In order for the Career Portal system to accept a cover letter, please include a cover letter as a page of your resume document.  The cover letter should specifically address your interest in this position and outline particular skills and experience directly related to this position.

Summary

The following is a job posting for a Survey Specialist Associate position at the University of Michigan’s Survey Research Center (SRC) at the Institute for Social Research (ISR).  ISR is a national and international leader in interdisciplinary social science research involving the collection or analysis of data from scientific sample surveys. Survey Research Operations (SRO) is the operations branch of the SRC.

SRO provides a wide range of services in the areas of survey and statistical design, data collection and processing, and data analysis.   This position is part of the SRO Project Design and Management Group (PDMG).  PDMG is primarily responsible for management of data collection projects, which includes working with research investigators and other clients to define project and sample design, coordinating all aspects of preproduction and production within SRO, providing regular progress and cost reports, and documenting all procedures. 

More information about our organization can be found here:  https://www.src.isr.umich.edu/services/survey-research-operations/

What You'll Do

  • Assist the project manager with all phases of survey project preparation and implementation, including pre-production, production management, project deliverables, and documentation; assist with preparing project work plans and schedules in consultation with project manager, study staffs, and project team members.
  • Assist in the implementation of data collection services, including mailings, ordering of supplies, and specialized tracking.  Assist in the development of training materials; assist with training sessions. 
  • Receive and log materials from decentralized staff; prepare survey questionnaires and other instruments for processing, including editing and coding.
  • Functional supervision of contingent staff completing surveys and other instruments; ensure protocols are being consistently followed by staff through review and monitoring of work products; implement quality control procedures; participate in problem identification and resolution during data collection and processing period.
  • Assist in questionnaire development, including scripting survey instruments, testing survey instruments, and summarizing testing protocols and results; conduct pretest and pilot interviews; assist in preparation of specifications for development of technical systems.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and any eligible family members, and to plan for a secure future.  Benefits include:

  • Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting upon meeting eligibility requirements
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses.

Required Qualifications*

  • Bachelor’s degree in related field and/or equivalent combination of education and experience.
  • One or more years of progressively responsible experience in survey research or related area. 
  • Demonstrated competence in MS Office software.   
  • Excellent communication and organizational skills; ability to compose basic instructions, memos, and revise documents and manuals using word processing software. 

Desired Qualifications*

  • Advanced skills with document formatting.  Experience with graphic design.
  • Demonstrated knowledge using critical thinking skills in problem solving.
  • Experience with computer-assisted interviewing (CAI) system.
  • Experience with testing of technical systems.
  • Experience in manipulation of small data sets for simple file creation and presentation in tables.
  • Experience using statistical techniques and/or software (e.g., SAS, SPSS, Excel, etc.).

Work Schedule

Monday-Friday, days.  This position may require occasional overnight travel and weekends to meet project needs.

Additional Information

Salary will be dependent upon qualifications and experience of selected candidate.

The Institute for Social Research at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.  Individuals from groups historically under-represented are strongly encouraged to apply. 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.