Global Engagement Program Manager

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Summary

The University of Michigan School of Information (UMSI) is a progressive, interdisciplinary school offering a Bachelor of Science in Information, a Master of Science in Information, a Master of Health Informatics, a Master of Applied Data Science, and a Ph.D. in Information. The School’s mission is to create and share knowledge so that people will use information – with technology – to build a better world. 

Reporting to the Director of the Engaged Learning Office (ELO), the Global Engagement Program Manager manages the School’s global engagement initiatives and programs including study abroad and exchange programs, faculty-led global experiences, and international project-based learning experiences. This position also develops programming for all students in relation to intercultural engagement skill development and in collaboration with other skill development areas with other ELO team members. 

To learn more about the Engaged Learning Office activities, please visit our website.

For more information about UMSI, please visit our website.

Responsibilities*

Program Management:

  • Manage all aspects of global engagement programs including student recruitment, project-partner relationship development, project development, advising, course evaluation and credit transfer, pre-departure preparation, onsite support, and post-program evaluation and assessment.
  • Co-instruct the Global Information Engagement program (SI 688, see lecturer information below), and lead project-partner relationship development, project scoping, curriculum development, instruction, onsite support, project-team coaching, and post-program evaluation and assessment.
  • Provide advising and program management for students seeking other U-M and external global engagement opportunities.
  • Contribute to the development and maintenance of formal partnerships with international institutions for study abroad.
  • Ensure adherence to guidelines for travel insurance and safety/security training for program participants and facilitators.

Engaged Learning Office Programming and Initiatives

  • Enhance and develop new synergies between existing ELO programs and relationships, recognizing the role as a team member of a diverse portfolio of engaged learning programs, augmenting programs and curriculum with global education orientation content.
  • Contribute to the success of Engaged Learning Office programs and infrastructure through collaboration with ELO team members on various ELO programming, workshops, and initiatives, and strategic planning.

School-wide Programming and Initiatives 

  • Develop and facilitate intercultural and global skill development workshops and programming for graduate and undergraduate students, in collaboration with ELO team members and other colleagues at the School of Information and the University.

This role will also include a 5% overload LEO Lecturer appointment, starting in Winter 2023. As a Lecturer at UMSI, you will help, provide instructional support for curricular-based internship courses, and co-instruct curricular-based career education courses. At UMSI, we demonstrate respect for students as individuals and foster a respectful atmosphere in our learning environment. You will also work collaboratively with lead instructors, other instructional team members, and UMSI staff (who help with administration and student advising/life functions) to ensure that students receive an excellent education and are aware of support services in the larger UM and UMSI communities. This lecturer position is covered under the collective bargaining agreement between the U-M and the Lecturers Employee Organization, AFL-CIO, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Required Qualifications*

  • Bachelor’s degree or equivalent combination of education, certification, and experience.
  • Minimum of two years of work experience in or related to global education, international development, study abroad,  international relations or similar work environment.
  • Demonstrated skills in attention to detail in complex work environments.
  • Experience with TerraDotta and/or other complex relational databases
  • Ability to work in a high-stress environment and remain calm and decisive in challenging situations
  • Excellent interpersonal skills required to cultivate and steward working relationships with a diverse population of students, global partners, staff and faculty
  • Proficiency with Microsoft Office Suite products and Google Drive programs
  • Ability to travel internationally with students as a leader and as a positive representative of University of Michigan.  This position will travel internationally at minimum 1-3 times per year.

Desired Qualifications*

  • Master’s degree in higher education, international relations, information, or other advanced degree
  • Experience mentoring students/student groups, including highly developed negotiation and conflict resolution skills
  • Understanding of and past experience in managing engaged learning programs, including managing student travel
  • Experience developing curriculum or content for student programming
  • Fluency in a second language

Work Locations

This position will be based in the UMSI Engagement Center. This role will require travel to multiple locations on and off-campus and will occasionally require domestic travel and will require some international travel.  Hybrid remote work may be possible, in accordance with UMSI Remote Work Policy and with supervisor approval.

Additional Information

Candidates selected for an interview may be asked to do a short presentation.

To view the entire job description, please see this hyperlink.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine.  This includes those working or learning remotely.  More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.