How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Summary
Why Join the Michigan Medicine Interpreter Services?
This position serves as a health care interpreter for our patients and staff who are in need of language services. You'll work in a dynamic environment in a medical setting with new challenges every single day and work alongside a collaborative team of other interpreters with diverse backgrounds. As the Interpreter, you will convey health care information between monolingual speakers while complying with all Interpreter Services and Michigan Medicine policies and procedures. You will follow all aspects of confidentiality set forth by the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding patient confidentiality. You will also need to have a passing performance of competencies listed in the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC). You will need to travel within our main hospital and its satellite locations including those outside of Washtenaw County.
Additionally, you'll have the opportunity to participate in committees and complete projects as assigned.
What Perks and Benefits Can You Look Forward to?
- Excellent medical, dental, and vision coverage starting on day one of employment
- Generous Paid Time Off (PTO) and paid holidays
- 2:1 match on retirement savings
- Relocation reimbursement
- Flexible schedule
- Free continuing education credits
- Career ladder with promotion opportunities
- We will provide you with all the necessary equipment in order for you to perform your job duties
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
- Facilitate delivery of language services to Limited English proficient (LEP) patients and English-speaking providers
- Render services through a combination of remote and on-site interpretation
- Interpret for over-the-phone (OPI), video (VRI), and in-person assignments
- Work with other members of the Interpreter Services staff to coordinate appointments
- Provide sight and written translation of Michigan Medicine documents for patients as needed
- Document patient encounters according to department standards and comply with all Michigan Medicine and Interpreter Services guidelines and procedures
- Communicate Interpreter Services resources and protocols to hospital staff and patients
- Adhere to the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC)
- Perform other duties as assigned
Required Qualifications*
- Associate’s degree in a healthcare field or an equivalent combination of education and experience
- Oral and written fluency in English and Arabic
- Certificate from a nationality recognized Medical Interpreting course encompassing at least 40 hours of training or willingness to take and pass such a course before starting the position
- Knowledge of medical terminology
Desired Qualifications*
- National medical interpreter certification (CHI or CMI)
- Health care interpreting experience preferred
- Excellent organizational skills
- Proven customer service abilities
- Experience using scheduling databases
Background Screening
Under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.