How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Basic Function and Responsibility
This position focuses on providing analytic support for The Physician Organization of Michigan Accountable Care Organization (POM ACO). The POM ACO is a group of quality-minded physicians from multiple physician organizations across the state of Michigan who have come together to take part in a Medicare-sponsored program that seeks to improve the quality of care for traditional Medicare beneficiaries while also containing cost growth. In support of the POM ACO the Clinical Information Analyst gathers, analyzes, and interprets data to identify opportunities for improvement in health care settings. This position works with analytic and technical staff using internal and external financial, clinical, and administrative data to measure concepts like processes and outcomes of care, medical and disease management, physician practice patterns and case management. Analysts utilize data extraction and reporting tools (e.g. SQL and Tableau) to analyze information, summarize findings, and make recommendations. In addition to a strong analytic focus, this role involves a variety of skills including project management, customer service, iterative requirements gathering, and translation of technical and functional specifications. This position will report to the Manager of the Analytics and Informatics Team in Quality Analytics.
About the Team
The Quality Analytics division is a strong and diverse team of technical and clinical analysts, data management professionals, application developers, and business intelligence specialists who work to answer challenging questions and solve complex problems at one of the nation’s top Medical Centers. Members of the team collaborate to tackle some of healthcare’s largest challenges in areas including population health, change management, and ambulatory and inpatient care delivery. With the support and input of clinical and operational leadership, the team is an integral part of the institution’s evolving mission to improve healthcare for patients across the region.
This position is hybrid, primarily working from home but with onsite opportunities in Ann Arbor possible. A fully remote role would be considered for the right candidate.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
- Apply knowledge of data analytics, population health, and clinical information to the completion of complex assignments
- Produce reports using data extracted from multiple sources and integrated into disparate systems
- Translate clinical and business needs into actionable deliverables in collaboration with end users. Leadership, and internal staff
- Evaluate performance, utilization, quality of care,and patient safety measures against results from peer institutions
- Collaborate with physicians, administrators, analysts, and developers on metrics to assess and improve performance; evaluate results against those from peer institutions
- Validate data quality and reasonability of results prior to report delivery
- Collaborate with internal and external partners to address issues with data quality and consistency
- Design reports and graphical representations of data for multiple audiences ranging from senior leaders and clinicians to the public
- Deliver written, graphical, and verbal presentations to internal staff, clinicians, workgroups, and POM ACO and Michigan Medicine leaders
- Investigate and report on findings and opportunities for clinical and operational improvements
- Develop and maintain supporting documentation of measurement methods and algorithms, data sources, and reporting processes
Data Support (20%):
- Work with technical and analytic staff on data management activities including definition of data requirements, data capture, and data storage
- Collaborate on the extraction and reorganization of data from existing systems for storage and reporting in departmental databases.
- Follow all appropriate data quality and security guidelines
Other Duties (10%):
- Develop detailed timelines and resource plans, define requirements, identify risks, create project documentation, report status to team and stakeholders, track and escalate issues
- Coordinate with department and POM ACO leadership on scope and timing of projects and resource allocation
- Contribute to automation, data quality, testing, and performance improvement efforts
- Support committees involved with data interpretation and process improvements
- Document processes and develop metadata to support uses’ understanding of deliverables
- Other duties as assigned
- Bachelor’s Degree in a health or quantitative field (e.g. Biostatistics, Public Health, Computer Science, Economics, Engineering, Informatics)
- At least 5-8 years of experience in analyzing and interpreting process, clinical outcomes, and costs of care. Has knowledge of or experience in the delivery of patient care needed to perform the duties of the position
- Experience understanding health care programs, participation requirements, performance metrics and evaluation criteria and analyses
- Ability to explain financial assessments and estimations, quality measures, and complex program methodologies in non-technical terms that allow a broad audience to understand and take appropriate actions
- Experience with a State or Federal agency, health care program, and/or health care payer
- Understanding of and experience working with healthcare claims data (Commercial, Medicare, Medicaid)
- Experience with financial data, and/or financial modeling in relation to quality performance
- Knowledge of value-based care models such as Medicare Shared Savings Plans (MSSP), Accountable Care Organizations (ACOs), etc.
- Advanced experience in utilizing Tableau, SAS, SQL, and/or other data reporting and analytic tools
- Ability to consistently meet deadlines in a fast paced and changing environment with multiple competing tasks and priorities
- Ability to gain proficiency in EPICs Clarity databases and MiChart
- Experience with data warehouses and Business Intelligence systems
- Strong customer service skills
- Demonstrated analytical and problem-solving skills
- Good verbal, written, and visual presentation skills
- Ability to anticipate requests and needs in advance and plan accordingly
- Ability to work effectively and collaboratively across internal functional areas, with external partners, and with staff at all levels of the organization
- Experience with third-party health system data analkysis and reporting tools such as Vizient and CHA-PHIS
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.