How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. Applications receiving serious consideration will include a cover letter that clearly addresses the applicant's interest in the position and that specifically relates the skills and experience that are relevant to the qualifications described in this posting.
The Institute for Research on Innovation and Science (IRIS) is seeking a full-time Managing Director to join the IRIS Research Support Team. This position is supported by external sources including grants and contracts. The successful candidate will bring robust marketing and management expertise and a strong customer service orientation to a fast-paced team.
IRIS is a national consortium of research universities contributing administrative data on the direct cost expenditures of research to understand, explain, and improve the public value of higher education. IRIS is part of the Innovation, Networks, and Knowledge (INK) program at the Institute for Social Research (ISR) at the University of Michigan. ISR is the world's largest academic social science organization and conducts some of the most widely-cited and influential research in the world. See https://iris.isr.umich.edu for more information.
Some travel will be required for this position.
Stakeholder/Partner Relationship Development & Management. The Managing Director will have primary responsibilities to develop, implement and evaluate all marketing policies in order to: (1) expand IRIS' base of university members (member development), and (2) manage ongoing relationships with existing members (member support) in collaboration with the Executive Director and a team of administrative and technical staff. Responsible for activities such as market research, advertising and promotion, and new product development to achieve these goals.
A secondary portion of this work will emphasize contributions to management of relationships with other IRIS stakeholders including Federal, State, corporate, and Non-Profit partners.
Operational responsibility for all aspects of INK and IRIS programs. Day-to-day responsibility for the management of IRIS staff and operations including personnel management, responsibility for space and space usage, relevant regulatory compliance, budget impact, controlling costs, development and maintenance of administrative processes, and input of general technical and data development aspects of IRIS.
Staff Supervision. The Managing Director will, through direct reports, have administrative managerial oversight of all IRIS staff members, as well as functional oversight of an administrative team of six FTE staff. This includes interviewing, selecting, and training employees; recommending their rate of pay and hours of work, planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling complaints and grievances, and disciplining them when necessary.
Program Planning and Strategy. Works with IRIS Executive Director and IRIS leadership to make informed strategic decisions about the organization.
- Master's Degree or equivalent in any relevant field of study included but not limited to social science, data or information science, higher education, physical, natural, or life science, organizational development, business administration, and relevant professional school degrees.
- Seven or more years of progressively responsible managerial roles in university, non-profit, or similar public or private sector research and member organizations.
- Experience with functional supervision of three or more full time permanent staff.
- Demonstrated experience with successful design, implementation and/or management of member or customer development and support initiatives in public or private sector settings.
- Documented success in managing and supporting fast paced, collaborative technical and interdisciplinary teams.
- Experience with all aspects of HR, staff professional development, evaluation, hiring, and oversight.
- Background in customer service, marketing or sales.
- Skilled problem solver.
- Excellent communication skills, and aptitude for fostering positive relationships, and a commitment to sustaining and supporting a diverse, equitable and inclusive workplace.
- Experience with successful collaboration in interdisciplinary research or technical environments.
- Experience/contacts in the world of higher education, research and/or advocacy.
- Familiarity with project and customer management tools such as Monday.com, Salesforce or similar.
- Experience with higher education administration, research and/or advocacy.
- Experience with Human Subjects Protections/IRB research protocols.
- Experience with privacy protected and restricted data environments and related legal arrangements.
This position will be on-site at the University of Michigan offices in Ann Arbor, with flexible and/or remote opportunities made available within our overall Center policies.
The Institute for Social Research at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.
Why Should You Join Our Team?
- You'll work with researchers from all over the country (and the world) who are carrying out frontier science with IRIS data.
- Every team member at IRIS is encouraged to contribute ideas and input, so you'll have an opportunity to shape the direction of our work.
- You'll work with a team of creative and hard-working individuals who love to collaborate.
- Great university benefits include 50 days of paid time off in your first year (7 holidays, 4 season days, 24 vacation days, 15 sick days).
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and any eligible family members, and plan for a secure future. Benefits include generous time off, multiple choices for health insurance, flexible spending accounts, and more. See https://hr.umich.edu/benefits-wellness.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.