How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Department Summary:
The vision of Fraternity & Sorority Life (FSL) at the University of Michigan is to develop healthy, safe, equitable, and values-based fraternities and sororities that positively change and impact their members, communities, and beyond. FSL's mission is to support the development of student leaders and their fraternities or sororities through partnerships with students, alumni, inter/national headquarters, and other stakeholders to promote well-being & a sense of belonging.
Position Summary:
The Assistant Director for Community Standards & Educational Programs will report to the Associate Dean of Students and Director of Fraternity & Sorority Life (FSL). This role involves providing leadership, direction, and supervision for FSL staff and students, overseeing the review process of incidents related to fraternities and sororities, and participating in the Critical Incidents/Student Support team. Additionally, the position is responsible for developing and executing educational leadership programs for student leaders and coordinating with various campus offices and external partners to strengthen educational outcomes and organizational conduct processes. The Assistant Director will also manage effective reporting on relevant incidents through proper accountability mechanisms.
Responsibilities include advising on and managing the implementation of council, office, and University-wide policies and educational leadership programs. This encompasses direct operational leadership of processes under FSL policies, such as risk management, anti-hazing policies, and student rights standards, along with oversight of the Hazing Response Team, Greek Activities Review Panel, and other committees. The role focuses on innovative, educational, and restorative responses to high-risk behaviors, ensuring coordinated responses between FSL and stakeholders, and supporting students in understanding policies and campus resources. This position also promotes FSL and Student Life learning outcomes, provides leadership for program management and conflict resolution services, supervises staff, and ensures effective training coordination for professional and student staff, as well as external partners.
Responsibilities*
Departmental Administrative Leadership and Supervision (40%)
- Serve on the unit's Leadership Team in helping to develop long-term strategy for unit goals, including hiring, and training strategies for all staff and students.
- Provide direct day-to-day leadership of the Community Standards and Conflict Resolution Pathways arm of the department, including supervision of associated staff, developing and implementing new policies, responding to reported incidents involving students, student organizations, and sensitive information, and adjudicating cases accordingly.
- Lead the Office of Fraternity & Sorority Life In fulfilling its vision and mission of supporting the development of student leaders and their fraternities or sororities through partnerships with students, alumni, headquarters, and other stakeholders to promote well-being & a sense of belonging.
- Oversee FSL's Educational Programming portfolio (Health and Well-Being, Leadership Development, Achievement Expectations), including direct supervision of the Manager of Educational Programming, the Health & Wellbeing Specialist, and management of all related student staff.
- In coordination with the Associate Dean of Students & Director, may act as leadership designee in periods of absence.
- Make decisions to engage key university stakeholders such as the Office of Student Conflict Resolution (OSCR), Housing Student Conflict Resolution, MLead, Center for Campus Involvement, Equity, Civil Rights, & Title IX (ECRT), Department of Public Safety & Security (DPSS) to adjudicate conduct for individuals and organizations belonging to fraternities and sororities on campus.
- Provide mentorship and consultation to student staff and new professional staff based on professional standards and best practices and trends in fraternity and sorority life, organizational advising and accountability, and leadership programming.
- In coordination with the Associate Dean & Director, lead efforts in effective case delegation management for processes under university, departmental, and/or other governing policies to student organizations affiliated with the department.
- Creates and fosters a culture of accountability, integrity, and respect among staff and student leaders.
- Manage the budget for Health and Well-being and Leadership Development programs, including short and long-terms strategies around budgetary decisions, planning, and reconciliation.
Oversight and Administration of Community Standards and Conflict Resolution Pathways (30%)
- Lead the development, implementation, and administration of council, office, and University-wide policies, procedures, standards, and educational leadership programs for fraternity/sorority chapters, including direct operational leadership of processes under Fraternity & Sorority Life policies such as risk management, hazing, Statement for Human Dignity, Standards of Conduct for Registered Student Organizations, and the Statement of Student Rights & Responsibilities.
- Lead the adjudication work of FSL, including conducting investigations and overseeing mediations or hearings by the Greek Activities Review Panel (GARP) for alleged violations of university policies, partnering with CCI (Center for Campus Involvement) and SOAR (Student Organization Advancement Recognition) as part of the process, and recommending appropriate remediation measures to the Associate Dean and Dean of Students.
- Work with highly sensitive, protected information with discretion and good judgment to maintain student confidentiality and attend to institutional risk-management concerns.
- Manage and monitor organization cases utilizing processes in FSL and the Center for Campus Involvement.
- Supporting the Dean of Students Office in managing the Respondent Support Advisor program, including education on the University of Michigan Policy on Sexual and Gender-Based Misconduct, managing assigned Critical Incident and Respondent Support cases.
- Work with umbrella organizations (i.e. National Interfraternity Conference, National Pan-Hellenic Council, National Panhellenic Conference, etc.) and local councils to recommend, develop, and implement policies, procedures, program(s), and service(s) that allow organization members to develop knowledge of self and others (particularly with regard to developing lifelong ethical, relational, and conflict resolution-related skills), navigate their educational environment to achieve their desired outcomes, and evaluate the role they wish to play as contributing members of society in a multicultural world.
- Manage continuous improvement in processes by systematically using data to inform leadership decisions (includes data gathering, best practice benchmarking, and program assessment).
- Provides direct supervision to the Hazing Response Team including all recruitment, onboarding, training, logistics, and report coordination.
- Leads the coordination of training each semester of the Greek Activities Review Panel, Social Responsibility Committee, Impact Training, and equivalent student group training for each council.
- Manage the processing of new incidents into the Symplicity Advocate conduct database, including accurate details and uploading of supporting documents for incident cases.
- Utilize relevant theory, literature, research, and best practices to facilitate conflict resolution and in the design, development, and implementation of various training and services.
- Educate and assist students in reflecting on their personal and ethical values and in making informed decisions about their conduct.
- Comply with and educate others on regulations and laws related to the work of FSL, including FERPA, Clery, Drug-Free Schools and Communities Act, Title IX, VAWA, etc. This includes several UM Standard Practice Guides (Policy), such as the SPG on Alcohol and Other Drugs, Weapons Possession, and Discrimination and Harassment, among others.
- Produces an annual organizational conduct report and collaborates on the development of an annual FSL Annual Report.
Campus and External Stakeholder Collaboration (30%)
- Provides unit representation for divisional and community initiatives related to wellness and harm reduction.
- Consult with a broad cross-section of institutional and community stakeholders regarding student organization conflict issues at-large and specific student situations.
- Analyzes high-risk health & well-being data, organizational misconduct including Greek Activities Review Panel (GARP), Social Responsibility Committee (SRC), and Student Organization Advancement & Recognition (SOAR) violations and production of reports for the Associate Dean of Students.
- Provides direct outreach and support to students experiencing critical incidents, taking appropriate action including referrals, and assessing the effectiveness of the support provided.
- Support Assistant Dean of Students in the coordination of training and evaluation of the Respondent Support Advisor program.
- Support Respondent Support Advisor team members in matching and advisor support.
- Participate in the Division of Student Life Connect Community of Practice to strategize methods of connecting departmental front-line staff and unit leadership through tone setting, and maximizing the collective experiences of departmental staff.
- Advance the mission and goals of FSL and the Division of Student Life within an established set of organizational values
- Lead and serve on committees and task forces both within FSL and in the Division of Student Life, as requested.
- Actively participate in the profession at the local, regional, and/or national level, including, committee work, conference presentations, and contributing to the knowledge base of the fields of fraternity and sorority life and student conduct and conflict resolution.
- Promote the highest standards of the profession in accordance with the principles, ethics, standards, and best practices of AFA, ASCA, ACPA, NASPA, and CAS.
- Lead and serve on committees and task forces within the unit and represent the unit on Divisional-level committees, as requested.
Other duties as assigned.
Required Qualifications*
- Master's degree in higher education, education, social work, sociology, or related fields of study
- Three-plus years of professional-level experience with conflict resolution, student conduct, or similar-level work
- Experience working with students.
- Experience with program management and/or organizational/administrative management.
- Two years of supervisory experience.
- Evidence of having contributed to the field, through publications, presentations, professional involvement, and/or leadership roles in professional organizations.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Position Responsibilities Criteria (leadership and behavioral qualities expected in this position):
- A successful candidate will have the ability to navigate individual student or organizational accountability, familiarity with conduct database systems such as the Symplicity Advocate conduct software package, and a demonstrated commitment to restorative approaches to educationally focused conflict resolution techniques and program development.
Financial/Budgetary Responsibility:
- This position will manage a programmatic budget of approximately $55,000.
Working Conditions:
- Requires in-person work, some evening or weekend hours, and limited remote work. Requires substantial competency in conflict resolution, working with students, parents, attorneys, etc., through challenging/stressful situations and circumstances.
Physical Requirements:
- The person in this position regularly travels to various locations on campus and certain off-campus properties. The person in this position routinely presents at meetings and events and may need to move/transport items weighing up to twenty-five (25) pounds. The person in this position routinely moves through various facilities to attend meetings/events and access files or information. Travel may be required.
Direct Reports:
- The Assistant Director for Community Standards & Educational Programs will supervise two professional staff: the Manager of Educational Programs and the Health & Well-being Specialist; and two graduate staff: the Graduate Assistant for Accountability, and the Graduate Assistant for Leadership Development, in addition to temporary and/or paraprofessional (student) staff.
This role may have reporting obligations under Title IX and Clery.
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Relocation will not be offered for this position.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
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Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.