Job Summary
The Online Program Assistant will focus on providing data input and program support for Marsal Online. This position will play an important role in ensuring a smooth operation of the program and maintaining the quality of student experiences through accurate data management and administrative support. The Online Program Assistant must be able to manage multiple tasks, work well independently and collaboratively, and demonstrate high attention to detail. The position must also communicate effectively to support diversity, equity, justice, and inclusion (dije) from a thoughtful and caring perspective. The position reports to the Online Master's Program Manager.
Please note this is a one-year term-limited appointment.
Responsibilities*
Data Management and Input
- Accurately input, update, and maintain student records and program data
- Conduct regular audits to ensure data integrity and compliance
- Generate reports and analyze based on program data to support decision-making
Program Support
- Assist in the coordination and implementation of program activities such as information sessions and orientation
- Provide logistical support for students
- Assist in student inquiries
Communication
- Assist in developing and distributing program communications such as newsletters, announcements, and updates
- Provide updates to the communication department on website
Administrative Support
- Perform general administrative duties such as electronic data filing and document preparation
- Support team members with special project and tasks as needed
Other Tasks as Needed
- Perform other duties as assigned.
Required Qualifications*
- Bachelor's degree or equivalent experience in education, administration, data management, or a related field.
- Strong proficiency with Microsoft Office Suite, Google Suite, and data management systems.
- Experience with online education platforms and tools is preferred.
- Commitment to diverse, equitable, inclusive, and accessible practices in a university environment.
- Preferred experience in student services and the ability to communicate effectively in a welcoming and constructive manner.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.