How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Physician Relations and Outreach Data Reporting Analyst is responsible for transforming raw data into actionable insights that support strategic decision-making. The data reporting analyst will have a strong foundation in data analysis, reporting, and process improvement, with a high level of proficiency in Microsoft Excel and reporting tools.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
Data Reporting
- Design and create data reports using reporting tools.
- Use tools and techniques to visualize referral data in easy-to-understand formats for the physician liaison team and clinical leaders.
- Assist in decision-making processes by providing timely and accurate data reports.
- Generate ad-hoc reports for Physician Relations and Outreach call center operations.
- Generate ad-hoc reports for physician liaison team related to UMH-West and UMH-Sparrow.
- Stay updated with the latest data analysis tools and techniques.
Data Analytics
- Use data mining to extract information from referral data sets and identify correlations and patterns.
- Organize and transform referral data into comprehensible structures.
- Use referral data to prepare forecasts and predict trends.
- Ensure data integrity by cleaning and validating data to ensure accuracy, completeness, and uniformity
- Transform raw data into understandable and actionable information
- Identify patterns and trends within data sets.
- Work with senior analyst to determine and implement the best techniques for data analysis.
- Present data findings to stakeholders in clear, concise formats that support informed decision-making.
Project Management
- Manage and distribute fax broadcast messages for the physician liaison team.
- Pull provider demographic information for targeted geographic regions.
- Work with management to prioritize business and information needs.
Supervision Received
Direction is received from the Physician Relations and Outreach Senior Business Analyst.
Required Qualifications*
- A degree in Health Care Administration or Health Informatics.
- Ability to research, understand and explain healthcare services volume, utilization, market data, and physician referral patterns.
- Familiar with Customer Relations Management (CRM) platforms.
- Familiar with CRM reporting tools and databases.
- Skills to employ technologies effectively and proficiency.
- Proficient experience with use of MS Excel.
- Familiarity with Electronic Medical Records and Health Information Exchange systems.
- Experience with interacting with hospitals and providers.
- Flexible as it relates to schedule, responsibilities and priorities.
- Strong attention to detail and accuracy.
- Must be highly professional in appearance, tone, and delivery.
- Demonstrated organizational, analytical and problem-solving skills
Personal Skills Requirement
- Fast learner and great team player
- Must be able to work on multiple projects and consistently meet project deadlines
- Ability to work in a collaborative environment
- Strong interpersonal and teamwork skills, written and oral communication skills
- Very detail-oriented
- Dedicated to follow-through and results
Desired Qualifications*
- Familiarity with the University's policies and procedures.
Work Schedule
Monday - Friday 8:00am - 5:00pm
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.