Job Summary
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Mission Statement
The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
- Supervise employees while maintaining a clean, safe, aseptic environment in assigned areas
- Ensure that payroll is processed accurately and in a timely manner by entering time, monitoring timesheets, and approving time for staff
- Drive staff productivity to meet target turnaround times and appraise employee efficiency
- Participate in recruitment and staff selection process
- Onboard new staff members
- Provide ongoing training and support to staff
- Assign work areas and/or project duties
- Collaborate with peers throughout Michigan Medicine to plan and execute projects
- Attend and participate in department staff meetings, professional development, and training courses
- Lead, motivate, and mentor staff
- Participate in quality management and patient satisfaction program
- Manage equipment allocation, usage, and condition ensuring that all equipment is always clean and professional in appearance
- Manage staff utilization to budget
- Conduct performance evaluations and check-ins
- Handle employee discipline and employee complaints/grievances when necessary
- Implement and verify compliance with safety and regulatory requirements and governing bodies
- Oversee service recovery efforts
Required Qualifications*
- Leadership experience in a healthcare, janitorial, military, hospitality or other customer service related field or setting
- Excellent employee relations track record
- Communication, analytical and problem resolution skills
- Basic understanding of financial management practices
- Personal computer utilization skills
Desired Qualifications*
- 1-5 years of supervisor experience in a hospital or hospitality setting or military
- Experience with JCAHO audit process
- Some knowledge of LEAN Value initiatives
- Hospital Environmental Services quality assurance experience
- Knowledge of University policies and procedures
Work Schedule
This position is Days/ Sunday - Thursday / 8:00am-4:30pm
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.