How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Summary
The University of Michigan-Health Quality Department seeks a skilled individual to support the expansion of multiple innovations in surgical care. This role would be within the Michigan Program on Value Enhancement (MPrOVE), a multi-faceted strategic initiative which designs, implements, and evaluates innovative approaches to care delivery which are designed to right-size care and improve value & efficiency at Michigan Medicine.
This position will support ongoing innovative efforts at Michigan Medicine (described below) with a focus on both local expansion to Michigan Medicine as well as exploring how these efforts could benefits and value to affiliate partners and hospital sites. Specifically, there are two current, MPrOVE-led projects which have been impactful, and this role will help coordinate how to expand the scope & implementation of both projects.
The first project is MPrOVE's Surgical Site Optimization Model, a machine-learning predictive model to assess surgical case risk and maximize appropriate use of ambulatory surgery centers. To-date at Michigan Medicine, this project has reduced clinician staff effort needed to review cases by 100s of hours while also improving the time-to-surgery-scheduling by an average of multiple days. This role would support expansion of this project in two ways through exploring and coordinating additional uses of the model, such as a) the application of the model at Kellogg Eye Center (KEC) or the Medical Procedures Unit (MPU), and b) by exploring possible model use with UM-Health affiliate partners to expand its impact beyond Michigan Medicine.
The second project is an effort is a project to de-implement unnecessary, low-value pre-operative testing. Efforts to-date have dramatically reduced low-value pre-operative testing before three specific low-risk surgeries, the impact of which is to reduce the testing burden on patients while also saving the staff resources required to conduct these low-value tests. The role will support efforts to take this successful approach currently applied to 3 low-risk surgeries and expand its application to approximately 15-20 similarly low-risk surgeries at Michigan Medicine.
What makes this position a great opportunity?
- Work on cutting edge machine learning and surgical innovations to better assess patient risk, expedite efficiency, and improve the pre-operative process to be more valuable for both patients and the health system.
- Opportunity to advance both high-value healthcare as well as the use of AI to improve care.
- Participate on a fun, flexible team that facilitates open dialogue and interactions across physician faculty, clinical operations teams, organizational leaders, and staff.
- Work closely with surgeons, anesthesiologists, and other clinical leaders.
- Opportunities for long-term growth.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
Project Management: Administrative & Intervention Support Tasks (60%)
- Facilitate team meetings to accomplish project work, stakeholder engagement, and project expansion activities. Support these meetings which facilitate discussion and decisions among clinical operations leaders.
- Develop detailed timelines and resource plans, define requirements, identify risks, create project documentation, report status to team and stakeholders, track and solve issues with team members.
- Produce project summaries, charts, and other documentation to outline progress and successes. This may include project planning documentation, follow-up clarification, developing new project coordination tools, and working with faculty to complete necessary activities that drive progress.
- As appropriate, support expansion through activities across key stakeholders: this will include clinical input (from Surgeons, Anesthesiologists, and Physician Assistants), logistical input (from end users, including Physician Assistants and Schedulers), and technical support related to EPIC/MiChart use (from HITS and the Clinical Intelligence Committee as this model is embedded within EPIC).
- Manage project resources, including staff time, faculty time, and stakeholder capital, to design, implement, and evaluate impactful value-based quality improvement projects.
- Complete additional tasks as needed.
Support evaluation and learning (20%)
- Develop and recommend report and dashboard formats and graphical representations of data for use within MPrOVE, the Quality Department, clinical operations stakeholders, and external clients.
- As needed, support analytic staff and faculty to complete analytic and evaluation activities.
- As needed/if needed, assist with qualitative interviews and other research activities as needed.
Additional Activities and Tasks as Needed (20%)
- Role will include opportunities to support additional MPrOVE projects and activities.
- Other duties as assigned.
Required Qualifications*
- Bachelor's degree.
- 2+ years of project management experience, preferably for healthcare projects focused on analyzing and interpreting survey and/or health services data, clinical outcomes, or quality of care in adult or pediatric populations.
- Experience with quality improvement, implementation science, healthcare evaluation and/or health services research.
- Demonstrated ability to coordinate a collaborative team of physicians, clinical operations team members, and researchers.
- Organizational skills and ability to consistently meet deadlines in a fast-paced and changing environment with multiple competing tasks and priorities. Detail oriented with strong organizational, communication, analytic, and problem-solving skills.
Desired Qualifications*
- Master's degree in health-related field, social sciences, or comparable work-related experience.
- Advanced problem-solving skills.
- Extensive experience working directly with clinical operations teams or physician faculty.
- Any experience with any of the following: the spread of evidence-based healthcare practices (or implementation coaching skills), the pre-operative & surgical process, or the use of predictive models or AI in healthcare.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.