How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
MDentistry: advancing health through education, service, research and discovery.
MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity, and Inclusion.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
- Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
- Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- Excellent medical, dental and vision coverage effective date of hire
- A retirement plan that provides two-for-one matching contributions
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
- Tuition Support Program
Responsibilities*
- Advising: Advise students in matters including but not limited to patient care, professional development and personal conflicts. Guiding and supporting students in maintaining a balance of all three. Work with students to set, track and meet goals to successfully complete the academic component of their clinical activity and requirements.
- Student Management: Manage assigned students by monitoring timeliness of patient treatment activity on a regular basis and grading students on their patient management skills. Orienting new students in the clinical program and patient electronic system. Provide a professional example to students.
- Clinic Management: Manage clinic activity and patient treatment by acting as a liason between faculty, staff, students and patients; ensuring teamwork among them. Increase student productivity by maximizing space utilization. Provide information, special reports, and recommendations to Program Directors, Clinic Directors, and Deans as needed. Manage the population of patients assigned to the clinic by monitoring patient treatment needs and responding to their questions and concerns. Communicate to patient as a representative of the University of MI School of Dentistry to minimize or resolve patient issues within the school before escalation to the quality assurance team.
- Staff Supervision: Responsible for hiring, training, mentoring, evaluating, and supervising staff performing data entry, customer service and myriad of other clerical tasks
Required Qualifications*
Bachelor's degree, strong customer service, strong verbal and written communication skills, proficiency in MS Products or Google Suite, Strong organizational skills. Excellent attendance record.
Desired Qualifications*
Previous experience in a dental clinic or higher ed medical setting.
Work Locations
This position is located at the School of Dentistry at 1011 N University.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.