Administrative Assistant Senior

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How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations).

Summary

The Equity, Civil Rights, and Title IX office is seeking a candidate for the position of Administrative Assistant.  Candidates for this position must have the knowledge, skills, abilities and experience needed to provide highly responsible and effective support in a leadership setting.  Key skills include: accuracy and attention to detail, ability to input reports into a robust database and produce statistical reports, excellent customer service and diplomacy and the ability to handle sensitive matters in a discreet manner.  The successful candidate will be working in a fast-paced environment with ever-changing priorities and must be adaptable, able to work under pressure to meet deadlines, and able to develop relationships across the campus as needed to support a collaborative environment.  The position reports to the ECRT Intake and Support Team.The Equity, Civil Rights, and Title IX office is seeking a candidate for the position of Administrative Assistant.  Candidates for this position must have the knowledge, skills, abilities and experience needed to provide highly responsible and effective support in a leadership setting.  Key skills include: accuracy and attention to detail, ability to input reports into a robust database and produce statistical reports, excellent customer service and diplomacy and the ability to handle sensitive matters in a discreet manner.  The successful candidate will be working in a fast-paced environment with ever-changing priorities and must be adaptable, able to work under pressure to meet deadlines, and able to develop relationships across the campus as needed to support a collaborative environment.  The position reports to the ECRT Intake and Support Team.

Responsibilities*

Percentage: 90%

  • Providing support and collaboration on data management system;   
    • Logging and assigning matters;
    • Producing scheduled and ad hoc reports with qualitative and/or quantitative analysis for stakeholders;
    • Providing assistance and support to ECRT staff;
    • Auditing cases for closure;
    • Assisting with creating and maintaining procedural documentation for ECRT's database;
    • Assisting with data on various audit reports;
    • Review and update data team email and response templates.
      • Conducting internal background checks;
      • Providing support to internal staff, including data entry when needed;
      • Assisting with logging phone calls, inquiries, and any correspondence ECRT receives;
      • Tracking professional development for ECRT;

Percentage: 10%

  • Provides outreach and training to campus and community partners to educate about the ECRT office and these types of matters. 
  • Assists with events hosted by the ECRT Team. 
  • General office Support.
  • Other duties as assigned.

Required Qualifications*

  • Bachelor's degree or an equivalent combination of education and experience.  At least three years of progressively responsible secretarial/ administrative experience and demonstrated ability to work effectively with staff, faculty, students and external parties from diverse backgrounds, preferably in a higher education setting.
  • Must be able to take direction from several different people and have proven ability to prioritize tasks with conflicting deadlines, handle frequent interruptions and meet deadlines.
  • Must have excellent organization skills, accuracy and attention to detail.
  • Demonstrated ability to set priorities and balance multiple projects with high-level accuracy in a deadline driven, fast-paced environment while providing high quality customer service, as well as work independently.
  • Excellent oral and written communication skills and demonstrated editing, proofing and writing experience.  Ability to write clear and concise correspondence; ability to interact effectively with various stakeholders.

Desired Qualifications*

  • Knowledge of University business and operations.
  • Considerable experience handling sensitive and confidential information.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.