How to Apply
A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations).
Summary
The Equity, Civil Rights, and Title IX office is seeking a candidate for the position of Administrative Assistant. Candidates for this position must have the knowledge, skills, abilities and experience needed to provide highly responsible and effective support in a leadership setting. Key skills include: accuracy and attention to detail, ability to input reports into a robust database and produce statistical reports, excellent customer service and diplomacy and the ability to handle sensitive matters in a discreet manner. The successful candidate will be working in a fast-paced environment with ever-changing priorities and must be adaptable, able to work under pressure to meet deadlines, and able to develop relationships across the campus as needed to support a collaborative environment. The position reports to the ECRT Intake and Support Team.The Equity, Civil Rights, and Title IX office is seeking a candidate for the position of Administrative Assistant. Candidates for this position must have the knowledge, skills, abilities and experience needed to provide highly responsible and effective support in a leadership setting. Key skills include: accuracy and attention to detail, ability to input reports into a robust database and produce statistical reports, excellent customer service and diplomacy and the ability to handle sensitive matters in a discreet manner. The successful candidate will be working in a fast-paced environment with ever-changing priorities and must be adaptable, able to work under pressure to meet deadlines, and able to develop relationships across the campus as needed to support a collaborative environment. The position reports to the ECRT Intake and Support Team.
Responsibilities*
Percentage: 90%
- Providing support and collaboration on data management system;
- Logging and assigning matters;
- Producing scheduled and ad hoc reports with qualitative and/or quantitative analysis for stakeholders;
- Providing assistance and support to ECRT staff;
- Auditing cases for closure;
- Assisting with creating and maintaining procedural documentation for ECRT's database;
- Assisting with data on various audit reports;
- Review and update data team email and response templates.
- Conducting internal background checks;
- Providing support to internal staff, including data entry when needed;
- Assisting with logging phone calls, inquiries, and any correspondence ECRT receives;
- Tracking professional development for ECRT;
Percentage: 10%
- Provides outreach and training to campus and community partners to educate about the ECRT office and these types of matters.
- Assists with events hosted by the ECRT Team.
- General office Support.
- Other duties as assigned.
Required Qualifications*
- Bachelor's degree or an equivalent combination of education and experience. At least three years of progressively responsible secretarial/ administrative experience and demonstrated ability to work effectively with staff, faculty, students and external parties from diverse backgrounds, preferably in a higher education setting.
- Must be able to take direction from several different people and have proven ability to prioritize tasks with conflicting deadlines, handle frequent interruptions and meet deadlines.
- Must have excellent organization skills, accuracy and attention to detail.
- Demonstrated ability to set priorities and balance multiple projects with high-level accuracy in a deadline driven, fast-paced environment while providing high quality customer service, as well as work independently.
- Excellent oral and written communication skills and demonstrated editing, proofing and writing experience. Ability to write clear and concise correspondence; ability to interact effectively with various stakeholders.
Desired Qualifications*
- Knowledge of University business and operations.
- Considerable experience handling sensitive and confidential information.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.