How to Apply
A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how you will align your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).
What You'll Do
The Center for Academic Innovation (CAI) at the University of Michigan is looking for an experienced project manager who uses risk management techniques to create agreement and communicate clear decisions among partners, including CAI colleagues, program administrators, and U-M faculty members. You will manage the end-to-end design process of the development of online courses and many academic innovation projects. Also, the Design Manager Senior contributes through independent management of important center initiatives. The Design Manager Senior will report to the Design Management Lead.
Who We Are
Through curricular innovation, tools for student success and equity, and educational research, the University of Michigan Center for Academic Innovation is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To realize our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.
About Online Learning at CAI
The Online Learning teams within CAI collaborate across the Center and University to develop online learning experiences that support the future of education for a global community. We work with faculty and academic unit leaders to envision how they can expand the reach and effect, advance teaching, and support greater access and lifelong learning through the design of integrated online learning experiences. Our teams focus on the following areas: sourcing new opportunities for online learning, developing internal and external partnerships, providing program management services and operational support for degree programs, supporting
end-to-end development of online learning experiences, and enabling learners' success and engagement in live courses.
For more information, please visit our website: Academic Innovation.
Responsibilities*
Project Management
- Apply project management skills such as partner communication, process management, design, and quality assurance in collaboration with faculty, course teams, administrators, vendors, and other partners.
- Manage complex project tasks including project scoping, scheduling, communication plans, budget management, and resource allocation to ensure execution and consistency of deliverables across CAI's online learning portfolio.
- Align diverse perspectives and relationships, including those of faculty partners, external partners and collaborators, CAI colleagues, and other U-M and external partners at a project level.
- Ensure projects meet current copyright, accessibility, and diversity, equity, and inclusion standards.
- Coordinate policy documentation for CAI initiatives in collaboration with the Design Management Lead, including completing Memorandums of Understanding, amendments, releases, and waiver forms.
- Manage financial project components including expense reimbursements and budget management for the online learning portfolio.
- Organize and build project elements into multiple platforms and learning management systems.
Supervision, Leadership, and Strategy
- Provide supervision and coaching of direct reports on the Design Management Team by ensuring consistency in processes, providing oversight of workload, communication of role expectations and regular feedback on individual performance, including
co-developing and supporting goals and individual assessments in the annual performance review process. - Demonstrate organizational leadership by understanding and practicing center-wide policies and communicating those processes to others on the team.
- Hire and supervise students for individual projects in consultation with faculty and school/college administration.
- Lead planning and implementation of important division and Design Management team initiatives through facilitation of working groups, development of process roadmaps, and stewardship of current initiatives.
- Develop training materials for managed initiatives to be shared widely across the Design Management and CAI teams, particularly focused on the for-credit space.
- Partner and collaborate with CAI Leadership to contribute to project management process mapping for the online learning portfolio related to for-credit learning opportunities.
- Support our teams to refine internal processes and best practices in developing online and hybrid program projects and internal CAI initiatives.
- Lead internal teams to develop, align, refine, and evaluate internal processes and best practices in designing and developing online and hybrid program projects, open learning initiatives, and internal CAI initiatives.
- Contribute to cross-functional working groups within CAI to help align processes and share best practices, with a focus on developing, implementing, and evaluating quality standards and quality assurance processes specific to courses within online degrees.
Required Qualifications*
- Bachelor's degree and four or more years of project management experience.
- One or more years of supervisory experience, including assigning project work, coaching direct reports, and performance management responsibilities.
- Familiarity with project management tools such as Asana.
- Proficiency in Google Workspace, specifically, Sheets, and Slides.
- Familiarity with online learning courses and programs, open educational resources, and learning management systems such as Coursera, edX, and Canvas.
- Ability to manage relationships with multiple partners with a collaborative and customer-focused mindset.
- Commitment to service and teamwork in a multicultural setting
Additional Information
This is a hybrid position with a standard schedule of 4 in-person days and 1 remote days per week.
This is a 5 year term limited position.
Must have legal authorization to work in the United States.
Salary Information
The general salary range for this position is $73,000 - $77,000. You can expect to be paid a great compensation package. Factors used to determine salary include education level and experience for the position, and internal equity within the unit. You are encouraged to discuss salary questions to honor agreement and transparency throughout the recruiting process.
Excellent benefits are available; for additional details see http://benefits.umich.edu/
Our Commitment to Diversity, Equity and Inclusion
The Center for Academic Innovation (CAI) is committed to inclusion in our organizational work, culture, climate, and the products we create. We strive to recruit a diverse team as a reflection of our commitment to our work designing equitable and inclusive learning and work environments that are necessary for the university community to make progress on solving societal challenges. CAI draws on each of our team member's unique backgrounds and experiences to guide our everyday work in the center, and our team collaborates with students, staff, and faculty on projects that center our commitment to DEIJ work. All interested applicants, including those from groups historically marginalized by educational privilege, are encouraged to apply.
Organizational Statement on Harassment
We believe all individuals deserve to be treated with respect and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with Individuals with Reporting Obligations in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks.
Background checks will be performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for at least seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
Decision Making Process
Applications will be reviewed as received throughout the posting period and continue until the position is filled.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.