Pharmacy Technician Supervisor - Oncology & Infusion

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As the Pharmacy Technician Supervisor, you will be responsible for performing activities relating to and supporting the coordination, training, and supervision of individuals within assigned area of responsibility. Duties and responsibilities of this individual will include supervision, support, and compliance of activities related to the practice of pharmacy as a pharmacy technician. This includes preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies. The Pharmacy Technician Supervisor may also provide functional supervision of Pharmacy Technician Trainers, collect and or/record metrics, quality and/or surveillance data, and develop and implement process improvements.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

?        Excellent medical, dental and vision coverage effective on your very first day

?        2:1 Match on retirement savings

?        Generous PTO program

?        State of the Art technology

?        Complimentary access to continuing education (CE) credits via the Pharmacy Technician Letter

?        Reimbursement for Membership in the Southeast Michigan Society of Health System Pharmacists (SMSHP)

?        $1,000 Sign-On Bonus 


Specific duties include:

  • Develop policies and guidelines to improve standardization and maintain regulatory compliance in areas of oversight.
  • Monitor daily practices to ensure they are conducted with adherence to policy and guidelines, legal, regulatory, and compliance requirements.
  • Develop and prepare training and procedural materials for areas of oversight.
  • Hire, set/adjust rates of pay and hours of work, complete performance appraisals, mentor, promote, and other administrative HR responsibilities for assigned staff.
  • Direct the orientation, education, training, professional development, and performance evaluation of assigned staff. Validate that all assigned staff are oriented and competent.
  • Ensure that an effective staffing plan is in place and executed to optimize efficient operations.
  • Directly, or through delegation, plan and schedule shift assignments and work for assigned staff, ensure proper distribution of assignments and adequate manning, space, and facilities for subsequent performance of duties.
  • Directly, or through delegation, manage the scheduling of the assigned work force inclusive of vacation schedules, ad hoc requests, and surveillance of employee attendance.
  • Collect, analyze and interpret metrics on operations, costs, productivity, and staffing requirements for
    areas of oversight.
  • Provide primary oversight of the function, quality, and productivity of assigned staff.
  • Review payroll records and approve time reports for assigned staff.
  • Handle staff and/or patient issues, concerns/complaints, and grievances.
  • Lead or actively participate in Department of Pharmacy Services work group and/or committees that address quality, cost containment, and regulatory compliance issues.
  • Provide assistance to other pharmacy leaders in support of area duties, tasks, and needs.
  • Assist with meeting productivity targets for Department of Pharmacy Services and Michigan Medicine.
  • Promote fiscal responsibility in areas of oversight. Develop strategies to maximize the efficient use of resources.
  • Coordinate, oversee, and implement employee off-boarding.
  • Other duties as assigned.

Required Qualifications*

  • Pharmacy Technician license and five years experience as a Pharmacy Technician required.

Desired Qualifications*

  • Leadership and managerial experience or training
  • Pharmacy practice experience
  • Bachelor?s degree or an equivalent combination of education and experience

Licensure & Certification

The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Please visit the Michigan LARA website for more information about Pharmacy Technician licensing:,4601,7-154-72600_72603_27529_27548-340669--,00.html

Newly hired pharmacy technicians must obtain a valid Michigan Pharmacy Technician License on or before their hire date.  This can include a Full Michigan Pharmacy Technician License or a Temporary Michigan Pharmacy Technician License. If a technician obtains a Temporary Michigan Pharmacy Technician License on or before their date of hire, they must obtain a Full Michigan Pharmacy Technician License within 1 year of hire date or before the Temporary Michigan Pharmacy Technician License expires, whichever is sooner, in order to maintain employment.  In addition, All pharmacy technicians must obtain PTCB certification within 6 months of hire date or in time to obtain a Full Michigan Pharmacy Technician License, whichever is sooner, and they must maintain their PTCB certification throughout the duration of employment at UMHS as a Pharmacy Technician.

Work Schedule

This is a full-time position. Hours depend on the infusion center operational hours. Shifts start as early as 6am and end as late as 8pm. Weekends also must be worked on a rotational basis. Rotation among work locations may occur. The locations for which employee rotate through include: Children?s and Women?s Infusion Center, Rogel Cancer Center, and University Hospital.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Provides day-to-day supervision and manages the activities of pharmacy technicians. Responsibilities include supervision, support and compliance of pharmacy technicians preparing, compounding, packaging, storing, recording, processing, dispensing, labeling and delivering medications and pharmaceutical supplies. Ensures all department procedures and policies are followed. Employees in this classification supervise three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make recommendations that are given particular weight. Employees may spend time performing many of the same duties as subordinate employees. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Although the Posting End Date may indicate otherwise, this job may be filled and closed anytime after a posting duration of seven calendar days.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.