Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
Provide Clerical/Administrative Support
1. Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed.
2. Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides.
3. Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens.
4. Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality.
5. Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices.
Accessioning, Specimen Processing and Distribution
1. Accession and process samples with accuracy which includes specimen receiving, centrifuging, aliquoting, and evaluating specimens for suitability of testing.
2. Prioritize and accurately distribute patient samples within the laboratory consistent with quality assurance goals.
3. Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to accession patient specimens, requesting additional information from appropriate resources.
4. Assist in problem solving (duplicate tests, missing samples, incorrect samples, and missing information); call on unacceptable specimens (clotted, hemolyzed, wrong container etc.).
5. Work with other laboratory personnel to process patient casework with optimal efficiency and accuracy (e.g. basic sample preparation and setup of assays or loading automation lines).
6. Assist medical staff by attending procedures (bone marrows procedures, interoperative surgery), as required.
Laboratory Support / Maintain and Operate Instruments for Waived and Moderate Complexity Testing Instruments.
1. Perform and document daily maintenance as specified in instrument procedures.
2. Analyze patient samples as specified in the instrument procedures.
3. Enter test results into laboratory databases.
4. Ensure continuous operation by monitoring the status of reagents, parts, and supplies.
5. Monitor error codes and perform troubleshooting. Document problems, action taken and outcomes in instrument logbooks.
6. Perform general lab upkeep such as cleaning, removing trash, washing/sterilizing lab ware dishes, taking and recording temperatures, refrigerator and freezer maintenance, handling biohazard and chemical waste Assist with media and reagent preparation.
7. Maintain work area in a well-stocked, clean condition.
Perform Testing for Waived and Moderate Complexity Tests
1. Perform and document quality control and proficiency testing for waived and moderate complexity tests. Act on out-of-range quality control values.
2. Perform waived and moderate complexity testing.
3. Analyze patient samples and report test results consistent with accuracy and quality assurance goals of the laboratory.
4. Report test results for waived and moderate complexity testing into laboratory databases.
Other Duties
1. Fulfill departmental continuing education, as required.
2. Provides instructions in laboratory technique, instrumentation, and application of procedures to students and new employees.
3. Maintain competencies for all assigned sections.
4. Other duties as assigned.
Required Qualifications*
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
- High school diploma or equivalent is required.
- Requires frequent standing, walking, sitting, and hand pipetting for long periods of time and the ability to lift up to 25 lbs.
Desired Qualifications*
- Bachelor's or Associate degree with equivalent experience preferred.
- Reasonable knowledge of the methods, materials and equipment used in laboratory activities is desirable.
- Previous experience in performance of standard laboratory procedures is highly desirable.
Work Schedule
This full time, 40 hour position will be on the night shift, and will include rotating weekends and holidays with other staff.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
1. Works with infectious disease and/or hazardous materials.
2. May have exposure to noise from laboratory equipment and pneumatic tube system.
Union Affiliation
This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.