How to Apply
Please submit a cover letter and resume as one file (because of system limitations). In your cover letter, please let us know how this role aligns with your skills. Additionally, highlight at least one specific project or responsibility from your experience that relates to analyzing large datasets, improving services, and/or providing business insights using analytical tools.
For questions about this role or accommodation requests, contact [email protected].
Job Summary
HathiTrust Digital Library is a partnership of academic and research institutions offering a collection of 18+ million titles digitized from libraries around the world. We are administratively based at the University of Michigan Library and our staff are employees of the University.
We are looking for a Senior Business Intelligence Analyst who has experience organizing and analyzing data for service improvement and organizational decision-making, and an interest in applying their skills to our mission of making accessible the record of human knowledge.
You will be a member of a new team focused on business process, business intelligence, and project management, and, along with the team, you will help bring about organizational change and support HathiTrust's Strategic Vision. You will fill a new role to become our first business intelligence analyst, working collaboratively to develop an assessment program that will position HathiTrust to monitor and evaluate our performance and impact, demonstrate our value, and use assessment to drive decision-making for future work. You will work alongside the Senior Project Manager and you will report to the Business Process Consultant Lead, who provides overall leadership for the team and guides the development of program strategy for business assessment and workflow design, portfolio and project management, and service road mapping and design.
Why Work at Michigan?
The University of Michigan offers a comprehensive benefits package including:
- Health, dental, and vision insurance.
- Generous time off (24 vacation days per year, and 15 sick days per year).
- A retirement plan that provides two-for-one matching contributions with immediate vesting.
- Professional development opportunities, including support for ongoing training and certification.
- Flexible spending accounts for healthcare and dependent care expenses.
- Life insurance, long-term disability coverage, and more.
Responsibilities*
- Develop a thorough understanding of HathiTrust's data ecosystem, including learning about current tools used and collaborating with HathiTrust staff and members to understand their data needs, and infuse that understanding into your work.
- Guide the identification, organization, and analysis of service-specific metrics for monitoring and evaluation.
- Develop a robust and integrated assessment program to be implemented on a continuous basis, pulling service-specific metrics together into an organizational context to evaluate impact, demonstrate our value, drive decision making, and tell our story.
- Identify, implement, and manage processes and tools for data collection, reporting, and analysis of key metrics.
- Guide the development and implementation of data policies, such as data privacy and retention policies, in partnership with the Enterprise Architect and other Team Leads.
- Lead projects related to data collection and analysis, and support projects led by others as needed.
- Understand diverse perspectives and promote the use of best practices to foster an inclusive climate that encourages and affirms all individuals.
Required Qualifications*
- Bachelor's degree or higher, or equivalent combination of education, certification, and experience.
- 5+ years of experience with the following:
- Analytical programs/projects focused on outcomes/impact assessment, service improvement, and/or business intelligence.
- Analyzing large data sets, i.e. data sets with millions of data points, in environments such as R, Python, and SAS/SPSS.
- Query design, report writing, and data visualization, using tools such as Tableau and Power BI, etc.
- Knowledge of database structures and data architecture relevant to the development of dynamic reporting, including experience with SQL.
- Experience implementing new practices to bring about positive organizational change, and report complex findings to both technical and non-technical stakeholders.
- An understanding of the value of diversity and the importance of inclusion expressed through a commitment to apply and incorporate the differences, complexities, and opportunities that diversity brings to an organization.
Modes of Work
On-site, hybrid, and remote options are available for this position.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
We have been thoughtful about the required qualifications listed in this posting to provide a framework for the core skills and competencies that are needed for success in this role. We also recognize that talent and expertise come from a variety of experiences and value the unique perspectives each individual may have gained along their career journey. We are committed to fostering an inclusive environment and encourage applicants who can demonstrate, through the application and interview process, that their skills are aligned to the role's needs. We assess all qualified candidates based on their arrival point, not the path they took to get here. More information on the University of Michigan Library's Diversity Plan can be found here.
Your contributions in this role are essential to meeting the goals of HathiTrust's Building Resilience for Access and Preservation grant, a multi-year effort to strengthen our preservation and access mission.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.