How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
This full-time in-person position serves as a health care interpreter for our patients and staff who are in need of language services. You'll work in a dynamic environment in a medical setting with new challenges every single day and work alongside a collaborative team of other Interpreters with diverse backgrounds. As the interpreter, you will convey health care information between monolingual speakers while complying with all Interpreter Services and Michigan Medicine policies and procedures. You will follow all aspects of confidentiality set forth by the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding patient confidentiality. You will also need to have a passing performance of competencies listed in the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC). You will need to travel within our main hospital and its satellite locations including those outside of Washtenaw County.
You'll also have the opportunity to participate in committees and complete projects as assigned.
What Perks and Benefits Can You Look Forward to?
- Flexible schedule
- We offer free continuing education credits
- Career ladder with promotional opportunities
We will provide you with an iPad, a laptop, and necessary equipment in order for you to perform your job duties.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
- You will facilitate delivery of language services to Limited English proficient (LEP) patients and English-speaking providers
- You will work with other members of the Interpreter Services staff to coordinate and schedule appointments
- You will provide sight and written translation of Michigan Medicine documents for patients as needed
- You will document patient encounters according to department standards and comply with all Michigan Medicine and Interpreter Services policies and procedures
- Communicate Interpreter Services resources and protocols to hospital staff and patients
- Adhere to the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC)
- You will need to travel between our main hospital and its satellite locations
- Perform other duties as assigned
Required Qualifications*
- Associate's degree in a healthcare field or an equivalent combination of education and experience.
- Oral and written fluency in English and Spanish
- Certificate from a nationality recognized Medical Interpreting course encompassing at least 40 hours of training
- Knowledge of medical terminology in English and Spanish
- Must pass a 3rd party Language and Interpreting Assessment
PHYSICAL REQUIREMENTS
This position requires frequent standing/walking, positioning during an interpreting encounter and driving to and from appointments during day and night hours.
Desired Qualifications*
- National Certification as a Healthcare Interpreter from CCHI or NBCMI
- Health care interpreting experience preferred
- Excellent organizational skills
- Proven customer service abilities
- Experience using scheduling databases
- Works well in a multicultural environment
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
In addition to the screenings indicated above under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.