Job Summary
The Communications Specialist position for the Adult Hospitals is part of the hospital administration team and reports to the Communications Manager for the segment. This position is also part of the internal communication team within the Michigan Medicine Department of Communication, with access to creative services, social media and other department resources. With a focus on supporting the transition, activation and opening of the new D. Dan and Betty Kahn Health Care Pavilion at U-M Health, this role will serve as a point-of-contact for internal communication activities focused on employee and team recognition and employee engagement, support day-to-day communication needs and assist with segment-level projects as needed. This position will contribute to effective employee-facing communication that reflects the organization's key strategic priorities, as well as its core values of caring, teamwork, integrity, innovation and inclusion. This is a two-year term-limited position.
Responsibilities*
50% Create writing and graphic content to support effective employee communication through various channels, including segment SharePoint site and related e-newsletters, digital signs, daily Michigan Medicine employee newsletter, internal websites, podcasts and social media. Contribute to employee engagement and organizational positive culture by supporting key initiatives driven by the Adult Hospitals leadership team and Department of Communication. Provide project management for Short Takes videos and other segment video projects. Demonstrate problem solving and solutions that may influence effective communications. Explore new channels to reach various employee groups and audiences.
35% Establish and maintain positive and productive relationships with key stakeholders across the segment to source content and feature stories. Collaborate and coordinate with team members and other key stakeholders to manage projects, set expectations and meet deadlines.
15% Work with segment Communications Manager and members of the Department of Communication internal communication teams to increase synergies and share content across the organization.
Required Qualifications*
- Minimum of an undergraduate degree in communication-related or relevant field
- 0-5 years professional experience in public relations, promotions, marketing or communications in a professional setting
- Excellent written and verbal communication skills, including the ability to craft communications using proper grammar and spelling. Established proficiency in AP Style a plus.
- Able to proofread communications written by others and edit for accuracy
- Proven experience generating client satisfaction and developing solutions in complex matrixed organizations
- Ability to work well with others and willingness to accept feedback
- Proficiency in Microsoft Office and SharePoint
- Ability to adopt use of various website content management systems such as SharePoint, Drupal and Wordpress
- Basic knowledge of graphic design software including Canva and Adobe Suite or similar programs; ability to work with graphic designers to create digital signs, screensavers, and other visual media needs
- Basic competence with photography and video editing
- Flexibility in work schedule and preferred experience in health care field
Desired Qualifications*
- Experience in a health care and/or related field
- Comfortable in a multi-layered organization with complex relationships
- Experience generating client satisfaction and developing solutions in complex and matrixed organizations
- Experience maintaining electronic communication vehicles, websites, blogs, social media
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
This is a 2 term-limited appointment. At the end of the stated term, your appointment will terminate and will not be eligible for Reduction-in-Force (RIF) benefits. This term-limited appointment does not create a contract or guarantee of employment for any period of time as you will remain subject to disciplinary or other performance measures, up to and including termination, at the will of the University in accordance with existing University policy and standards for employee performance and conduct.
Writing samples may be requested as part of the interview process.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.