Facilities Assistant

Job Summary

Note: To be considered for this position, candidates must include a cover letter specifying their interest in and qualifications for this position. The cover letter should be the first page of your resume and uploaded as one document.

As a comprehensive performing arts school set in one of the world's finest public institutions of higher education, the School of Music, Theatre & Dance (SMTD) is deeply engaged in the creation, practice, scholarship, and pedagogy of music, theatre, and dance. We aim to provide leadership, nationally and internationally, in all three fields. We assert and celebrate the value of the arts to the mission of the University of Michigan. Further, SMTD is strongly committed to diversity and inclusion as a means of achieving and sustaining excellence.

The Facilities Assistant will report to the Facilities Manager, offering essential support for facilities and maintenance operations. This role also provides backup coverage for the Moore Information Desk as needed. The primary areas of responsibility include Burton Tower and the Dance Building, with occasional support for the Moore Building, Stearns Building, Walgreen Drama Center (WDC), and Stamps Auditorium.

As part of the University of Michigan's School of Music, Theatre & Dance (SMTD), a leader in performing arts education, this role supports our commitment to the creation, practice, scholarship, and pedagogy in music, theatre, and dance. SMTD values diversity, access, equity, and inclusion as integral to our mission.

Responsibilities*

• Conduct regular inspections and maintenance checks for the Dance Building and Burton Tower, assisting with the Moore Building as needed.
• Manage the TDx maintenance request process, ensuring timely communication with requesters and resolution of issues.
• Oversee Facilities & Operations (F&O) work orders, ensuring they are logged, tracked, and completed effectively.
• Collaborate with SMTD departments to support event setups, including arranging equipment and working independently as required.
• Participate in safety inspections and emergency response initiatives, including serving on the BIRT team.
• Assist in organizing office spaces for new hires and office relocations.
• Prepare and coordinate Property Disposition activities.
• Process and manage key requests, including liaising with the U-M Key Office.
• Maintain inventory and ordering of office and kitchen supplies for the Dance Building and Burton Tower.
• Provide backup coverage for the Moore Information Desk as needed.
• Assist with mail delivery services, ensuring accurate distribution.
• Keep mailbox labels updated in Moore, Stearns, and BMT for effective correspondence management.
• Support the maintenance of student lockers and records in Moore.
• Work with the Facilities Manager and team to improve operational processes and procedures.
• Other duties as assigned.

Required Qualifications*

• 1-2 years of experience in facilities operations or a customer service-oriented administrative role.
• Proficiency with Google Suite (Gmail, Drive, Sheets, Docs, and Forms).
• Exceptional customer service skills with the ability to thrive in a fast-paced environment.
• Strong organizational and time management skills, with an aptitude for multitasking amidst competing priorities.
• Routinely moves boxes weighing up to 50 pounds across campus for various classroom and event needs.
• Sound judgment and critical thinking skills for effective problem-solving.
• Experience working effectively with diverse communities and cultures.
• Demonstrated ability to work collaboratively within a team environment and maintain positive relationships with colleagues.
• This position may involve traveling to various locations on campus to conduct business and deliver materials via University vehicle or University bus system. Agree to an annual U-M Motor Vehicle Record check.

Desired Qualifications*

• Familiarity with TeamDynamix.
• Experience with M-Marketsite ordering.
• Familiarity with U-M Facilities & Operations AiM.

Work Schedule

Day shift, Monday - Friday with potential flex scheduling for event support. Duties are performed on-site and in-person.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Candidates for this position must be legally authorized to work in the United States.  Visa sponsorship is not available for this position.

Background Screening

A pre-employment background check must be conducted before a candidate may receive a firm offer of employment to a staff position at the University of Michigan.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.