Job Summary
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.
Reporting to The Accounts Receivable Services Accountant Supervisor. You will compile and process accounts receivable transactions on behalf of the university. You will work both independently and collaboratively with internal colleagues and central partners. You will be a subject matter expert on non-sponsored billing and payment processing matters and take part in projects.
Work Location:
Work is 95% remote. Please note that occasional on-site presence may support deposit activities or to participate in staff training. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.
Please Note:
- This position is 2 year term-limited
- Visa sponsorship is not available for this position
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
- Seven paid holidays and four paid season days.
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
Responsibilities*
- Review data queries to ensure billing and payment records are processed and accurate
- Respond to inquiries from schools and colleges, central partners or other SSC departments
- Provide guidance to AR staff by approving journal entries, answering questions, and addressing issues as they arise
- Process payments and research of unallocated payments
- Keep units, partners (i.e. Treasury, Banking Services) and supervisor up to date with complications that may result in processing delays
- Take corrective actions,, to resolve issues arising from billing, deposit or journal entry errors.
- Complete monthly account reconciliations, including onsite checks, student and guest cash advances, and stored value card program
- Help identify and recommend process improvement ideas and assist with automation enhancement efforts
- Assist the other AR Services Accountant with month-end close and other reporting requirements
- Other projects and responsibilities as assigned
Required Qualifications*
- Bachelor's degree in Business Administration with a major in Accounting
- Intermediate level of proficiency with spreadsheets, query tools and data analysis software
- 1+ years experience providing customer service
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: https://ssc.umich.edu/.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.