Administrative Manager Senior, Healthcare

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
 

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. 

Division Overview

The HITS Enterprise Data & Information Services (EDIS) division collaborates with partners throughout Michigan Medicine, the University of Michigan, and the state of Michigan, to create data resources which can be used across the enterprises.  Their work enables strategic, data-driven decisions by leaders, researchers, clinicians, educators, and administrators.  EDIS provides services across the clinical, education, research, and administrative mission domains and is organized around the following core capabilities: Data Foundations, Analytics, Health Information Exchange, and Enterprise Data Solutions. 

Job Summary

Health Information Technology and Services (HITS) at Michigan Medicine has an exciting opportunity for a Senior Manager, Data and Analytics Platforms on its Enterprise Data and Information Services (EDIS) Data Foundations Team.  Data Foundations leads the institution in enterprise data architecture, engineering and platform administration.  These services provide a vital conduit of information to leaders across the institution.

Reporting to the EDIS HITS Data Foundations Director, this position will manage the Data & Analytics Platform Administration Team and Data Analyst Team. These teams are responsible for administering enterprise data engineering, data storage, and analytics platforms.  They provide support to customers and architects through data analysis, requirements, and design activities. This position is part of a dynamic and collaborative leadership team.  The manager will play an instrumental role in building a future-looking, cloud-hosted information architecture that will empower Michigan Medicine to be leaders and best in education, research, and patient care.

If you enjoy new challenges and want to grow your technical and leadership skills, then this is the position for you.

Responsibilities*

  • Oversee the administration and support of Epic Cogito Palette, Clarity and Caboodle databases.
  • Oversee the administration and support of Azure data platforms and services.
  • Collaborate with data engineering teams, data science teams, and reporting teams to build new services and enhance existing ones.
  • Oversee the work of the enterprise data analysts in supporting data engineering and architecture operations and data warehousing activities.
  • Lead the evaluation and adoption of modern technologies and tools to enhance capabilities, scalability, security and performance of enterprise data and analytics solutions.
  • Drive continuous improvement efforts to ensure that enterprise data services and platforms are evolving to meet the organization's growing data needs.
  • Support the Data Foundations Director in turning strategy into action.
  • Implement and enforce data governance policies to ensure high-quality, secure, and compliant data usage across the enterprise information architecture.
  • Adapts departmental plans and priorities to address resource and operational challenges, as well as functional objectives.
  • Provide leadership, coaching & feedback, and support to professional staff. 
  • Interview, select, and train new employees.

Required Qualifications*

  • Bachelor's degree
  • 7 years of professional experience including at least 2 years of IT related experience
  • 5 years in a managerial/supervisory or team lead role overseeing 5 or more direct reports

Desired Qualifications*

  • Experience supporting one or more of the following lines of business: patient care, revenue cycle operations, student affairs, faculty affairs, research administration, finance, supply chain management.
  • Experience in a related role requiring confidentiality, timeliness, customer service, organization, prioritization, troubleshooting, and working independently.
  • Experience with the full software lifecycle of system implementation including requirements analysis, design, implementation, quality assurance testing and documentation.
  • Experience working closely with, or as a member of, enterprise data warehousing and reporting teams.
  • Excellent documentation and communication skills.
  • Excellent analytical and problem-solving skills.
  • Able to work on multiple priorities in a deadline-driven environment.
  • Knowledge of systems development methodologies including waterfall and agile approaches.
  • Experience working with SQL databases and/or Oracle databases.
  • Experience with ETL development platforms like Informatica or MS SSIS.
  • Experience supporting the EPIC EHR, in particular Cogito Palette.
  • Experience using and supporting Azure data services.
  • Experience using and supporting Microsoft PowerApps.
  • Experience using and supporting data science, decision support, and application development platforms.

Work Locations

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance.
Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.

HITS is a flexible-first work environment and remote work is supported.  This position must be available for regular travel to Ann Arbor, MI for onsite work.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits 

                
Diversity Statement

HITS is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of Michigan Medicine. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.