Job Summary
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Office of Financial Aid is looking for a Financial Aid Officer Associate who will have a basic understanding of financial aid and customer service to assist students, parents/supporters, outside agencies, faculty and staff regarding financial aid in general and the application process. The Financial Aid Officer Associate will report to the Assistant Director.
Responsibilities*
- You will be a representative of the Office of Financial Aid to students, parents/supporters, outside agencies, faculty and staff either through direct contact, emails, phone, text messaging, and at presentations regarding financial aid in general and the application process.
- You will demonstrate administrative capability as a financial aid administrator by ensuring policies comply with Federal and State regulations.
- You will maintain a working knowledge of financial aid rules and regulations. Remain current on trends and practices in Higher Education.
- You will review current literature and attend professional meetings to keep current on Federal, State, and institutional regulations and policy changes.
- You will help develop and implement financial aid procedures and administrative practices.
- You will be responsible for program management of Federal, State, and Institutional aid program(s).
- You will use systems and equipment including: Ellucian (Banner), COD, NSLDS, and general office equipment.
- You will represent the office at training and conference opportunities when designated as an attendee and presenting at financial aid events.
- Other tasks as assigned.
Required Qualifications*
- Associates degree or equivalent combination of relevant education and/or experience.
- Financial aid office experience.
- Customer service experience.
- Ability to use or learn to use federal, state, and institutional systems and equipment including Ellucian (Banner), COD, NSLDS, and general office equipment.
- You will be required to demonstrate that there are no restrictions that would prevent you from obtaining authorization to enter NSLDS, COD, and other federal financial aid processing sites.
Why Work at U-M Flint?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting.
- Many choices for comprehensive health insurance.
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses.
Eligibility for benefits is based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility and download the Comprehensive Benefits for Faculty and Staff flier.
For tuition support information can be found at: https://www.umflint.edu/hr/ benefits/
Information about our vision, mission and values can be found at: https://www.umflint.edu/ chancellor/leadership-mission- vision/
Modes of Work
Hybrid:
The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes here.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.