Patient Care Technician

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Assist technologists performing any and all functions to perform CT examination.  Responsibilities include positioning patient for CT, starting IV, lifting, moving, and pushing wheelchairs and stretchers. In addition, PCTA will draw up and administer IV contrast for CT exam.  PTCA will also dispense oral contrast for CT exam as needed.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Responsibilities*

Customer Service/Support/Communication:

  • Exhibit consistent, positive, supportive attitudes, behaviors, and words.
  • Communicate in an appropriate tone with patients, co-workers, staff, faculty, and management.
  • Address both positive and negative feedback through the appropriate channels.
  • Be pleasant, courteous, polite, and helpful to others.
  • Provide comfort measures for patients to include provision of blankets, pillows, etc.


Assist Technologist:

  • Communicate observations/concerns regarding a patient's condition or safety to the CT technologist
  • Start IV's when necessary as well as administering x-ray contrast for patients CT.
  • Must understand radiation safety principles and complete all the necessary Cornerstone modules to address this topic.
  • Must have a basic understanding of anatomy to know what type of CTs are being performed as to position the patient accordingly.
  • Any other duties as needed.
  • Help lift/move/position patients as necessary for examinations.
  • Monitor patient to ensure patient safety.
  • Retrieve supplies/equipment necessary for procedure.
  • Understand basic Sectra functions and route images appropriately.
  • Remain focused on case until examination is completed.
  • Ensure that correct patient is getting correct procedure.  
  • Initiate Time Out procedure.
  • Review CT questionnaire with patient to ensure patient safety for CT procedure.
  • Receive and carry out instructions promptly, accurately, and precisely in regard to patient care and CT Operations.

MiChart support:

  • Proficient with entering patient into Radiant system
  • Knows how to arrive, begin and complete study in Radiant.
  • Knows how to enter allergy into MiChart and Radiant system.
  • Knows how to document IV placement in MiChart
  • Knows how to look up patient labs in Michart
  • Receive, relay, and document verbal, written, and electronic orders in the patient's medical record.

Equipment/Supply Maintenance:

  • Report equipment malfunctions to manager/supervisor/charge technologist.
  • Clean rooms, positioning aids, and equipment as necessary.
  • Stock rooms with linen and necessary supplies.
  • Check emergency equipment in each room daily.

Patient Transportation:

  • Transport adult patients to/from ER to Radiology for examinations if necessary.
  • Communicate with ER staff to assess patient status prior to transporting patient to radiology.

Clerical Support:

  • Answer phones; check patients in and direct questions to lead technologist

Required Qualifications*

High School graduation or an equivalent combination of education.  Excellent interpersonal and communication skills.  Demonstrates critical thinking skills, ingenuity, creativity, professionalism and understand all age appropriate guidelines for communication. Must have physical ability to push, pull assist and transfer patients safely from transportation devices to diagnostic table.  Must display physical dexterity using fine motor skills.  Dependability.

  • Medical Terminology
  • Excellent interpersonal communication skills
  • 2 years of patient care skills
  • Excellent organizational skills
  • Basic Anatomy knowledge
  • Maintain BLS certification

Desired Qualifications*

  • Proficient computer entry skills. Knowledge of medical terminology, aseptic techniques, infection control, universal precautions and safety.  
  • Some knowledge of radiation safety and BCLS certification.
  • Venipuncture experience.
  • Two years of patient care or equivalent work experience in medical field
  • Phlebotomy experience preferred

Work Schedule

Every weekend 7a-7pm, & (1) 8 hours shift every other week.  

Work Locations

UH

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.