Job Summary
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transactional support.
Reporting to the Statement of Activity (SOA) Supervisor, you will analyze and reconcile select procurement, financial, and payroll transactions and complete all associated tasks. You will collaborate as part of a team with departments, internal partners, and other SSC departments.
Work Location:
Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.
Please note:
- Visa sponsorship is not available for this position
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include
- Seven paid holidays and four paid seasonal days.
- Regular employees are also granted one Floating Holiday per twelve-month calendar year.
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
Responsibilities*
- You will spend up to 85% completing transactions while meeting productivity and accuracy metrics and team standards.
- Reconcile financial and payroll transactions for the University by reviewing source documentation and department approval information
- Research and correct errors identified through the reconciliation process
- Prepare and process journal entries as required
- Process earmarks per customer request to record planned expenditures or expected revenue
- Identify and improve internal processes designed to improve efficiency and overall customer experience
- Build mutually beneficial relationships with colleagues, internal customers, and other central partners
Required Qualifications*
- High School diploma or equivalent
- 1+ years of experience providing customer service
- Intermediate level proficiency with data entry and computer skills
- 1+ years of experience with business software solutions
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from the posting boards and filled.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.