Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
Function as part of a team to manage patient flow in a fast paced, outpatient clinic setting. Duties included but are not limited to the following: taking vitals, accurately updating medications and other information in the electronic medical record, prepping patient and physicians for procedures, and maintaining clinic flow.
- Functions to support the providers and patients for all clinic visits within the Comprehensive Musculoskeletal Center which include Back & Pain, Neurology Pain, NeuroSport, Neurosurgery, Orthopaedic Surgery- Adult and Pediatric, PM&R - Adult and Pediatric, Rheumatology
- Provide direct patient care including intake, suture removal, wound care, casting and bracing as directed by providers
- Set up and assist in complex procedures, requiring knowledge of complex and varied equipment including procedures such as injection, reduction, pin removals, hand procedure, Ultrasound, Tenex
- Provides routine but complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and nurses
- Coordinates clinical services provided to patients, radiology imaging and tests, blood draws and lab routing of lab specimens
- Provider support for provider video visits, which includes, reminder calls, portal assistance, intake, obtaining medical records and imaging needed for provider
- Assistance and back up to PSA Nurse assist's inbasket for messages from patients through the portal, providers, nurses, and MAs.
- Assist providers with patient letter and form completion
- Maintaining, ordering, and stocking supplies for exam rooms
- Ensuring appropriate infection control protocol is followed
- Properly managing equipment to ensure it is well-maintained and ready-for-use
- Problem-solve issues related to the retrieval of medical information
- Other duties as assigned
Required Qualifications*
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
- High School Diploma or GED
- Graduation from a Medical Assistant program or an equivalent combination of education and 0-1 years of experience
- Knowledge of basic medical terminology
- Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients
- Exceptional interpersonal skills and ability to work well within a team setting
- Communicates effectively
- Demonstrates active listening, written, verbal and information technology skills
- Excellent attendance history
Desired Qualifications*
- Certification as a Medical Assistant.
- Experience working within a large, complex health care setting.
- Familiarity with UMHS electronic medical record systems.
- Knowledge of University policies and procedures.
Work Schedule
This is a part-time, temporary position. The facility is open 7:00 AM - 7:00 PM Monday through Friday, and 8:00 AM - 4:00 PM on Saturday. We are flexible in scheduling, and request that you are also flexible in working various shifts.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.