How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position with LSA Facilities and Operations and outline how your skills and experience relate to this position.
Job Summary
The College of Literature, Science, and the Arts (LSA) Facilities and Operations Department is seeking an organized and detail-oriented Administrative Professional with excellent interpersonal skills and a high level of emotional intelligence to support the dynamic Facilities team. This position plays a crucial role in supporting the LSA FO Director, ensuring operational efficiency, effective communication, and seamless departmental, as well as interdepartmental collaboration.
The successful candidate will be a systems thinker, a confident communicator, and a team player who thrives in a fast-paced, service-oriented environment, consistently demonstrating professionalism and a proactive approach to building strong working relationships. This is a primarily on-site position with traditional working hours, Monday through Friday. Some hybrid or flexible hours may be available. The position reports to the LSA Facilities and Operations Business Manager and is a key contributor within the broader LSA Facilities & Operations team.
Who We Are
As the undergraduate heart of one of the nation's premier public research universities, the College of Literature, Science, and the Arts (LSA) at the University of Michigan offers more than 100 degree programs in over 75 academic departments and programs. Our Facilities and Operations team supports the nearly 2M square feet spread across 25 academic and research buildings on the Ann Arbor central campus and several remote field stations.
We are so proud that the University of Michigan offers comprehensive benefits to support your wellness as you plan for a stable and secure future. To enhance a career filled with purpose and opportunity, other benefits include:
- Generous time off programs.
- Our retirement plan provides two-for-one matching contributions.
- Comprehensive options for health, dental, vision, life, disability, and other insurance.
- Flexible spending accounts for healthcare and dependent care expenses.
- Tuition support, including the ability to take undergraduate courses in LSA at no cost.
- Meeting-free days and communication norms that help you to unplug from work.
- Access to deals, discounts, and attractions; see Uniquely Michigan for details.
While you will primarily work from our central campus in Ann Arbor, LSA offers flexible work options. To support work-life balance, LSA has an email policy that limits non-essential emails to weekday business hours. We invite you to take a look at LSA's mission, vision, and values.
Responsibilities*
1) Administrative Operations
The Administrative Specialist supports the LSA Facilities & Operations team by managing calendars, meetings, travel, purchasing, and event logistics, while ensuring accurate documentation and compliance. They maintain departmental resources, coordinate space reservations, and serve as the main point of contact for office operations.
2) Operational Effectiveness
This role enhances operational effectiveness by identifying and implementing more efficient, automated workflows using AI tools and emerging technologies. With a focus on reducing manual tasks and increasing productivity, the Administrative Specialist will help modernize operations to meet the evolving needs of the LSA Facilities Office.
3) Access Management
The Administrative Specialist manages the access control system for LSA buildings (Mcard, CCURE, and key access), coordinating schedules, handling access requests, and ensuring secure permissions. They also run CCURE audit reports to align access rights with departmental needs and university policies.
4) Work System Management and Communications
The position also manages the triage and workflow of LSA Facilities requests in TeamDynamix, ensuring timely response and clear communication with requestors. They also handle daily email communications, share policy updates, and collaborate across departments to support consistent and effective administrative practices.
5) Sustainability Engagement
The Administrative Specialist will support and promote sustainability efforts within the department and the College community, including organizing events such as the biannual LSA-wide Shred Event. The position also includes responsibility for encouraging sustainable purchasing practices and reducing office supply deliveries.
Required Qualifications*
The ideal candidate will have a high school diploma or equivalent, with an Associate's or Bachelor's degree preferred. A minimum of two years of experience in administrative or facilities support is required, along with demonstrated proficiency in Microsoft Office Suite, Google Workspace, and common scheduling tools such as Zoom and Doodle. Strong interpersonal, organizational, and written communication skills are essential, as is the ability to manage multiple priorities with a proactive, solution-oriented mindset. Candidates should also bring a forward-thinking approach to operational effectiveness, with the ability to identify and support the transition of manual or outdated administrative processes into more efficient, technology-driven workflows.
Desired Qualifications*
Preferred candidates may also have experience working in a large, complex academic or institutional environment, ideally within higher education. Familiarity with the University of Michigan administrative systems, policies, and procedures is highly valued. Additional desirable experience includes working with facilities access systems such as CCURE and TeamDynamix (TDX). The ideal candidate will bring a strong customer service orientation, the ability to interact professionally with a wide range of constituents, and a continuous improvement mindset, particularly with regard to modernizing and automating administrative processes through the use of digital tools and systems.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.
Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.