How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Department Summary:
The University of Michigan (U-M) University Health and Counseling (UHC), a unit of Student Life (SL), is an AAAHC-accredited outpatient multispecialty health clinic that serves a large and diverse student body of more than 45,000 students, as well as U-M faculty and staff. UHC provides direct patient care through its primary care and specialty clinics, and contributes to public health, epidemiologic surveillance, health education and promotion on campus. UHC reports administratively to the AVP of Student Life for Health and Wellness, uses the same instance of Epic (MiChart) as Michigan Medicine, and closely collaborates with Michigan Medicine and public health agencies.
UHC provides clinical services throughout its primary care and specialty clinics, as well as health and wellness education and promotion. Specialty clinics include: Allergy, Dermatology, Eating & Body Image Concerns, Eye Care, Gynecology & Sexual Health, Nutrition, Physical Therapy, Psychiatry, Sleep, Social Work, Sports Medicine, and Travel Health. Patient care is additionally supported through an on-site CLIA high-complexity laboratory, pharmacy and radiology suite. Annually UHS completes >90,000 clinician visits, >4,900 radiologic studies, >35,000 laboratory tests, and fills >25,000 prescriptions..
Position Summary:
The Facilities Assistant will assist with building maintenance and security issues, such as visual inspections of building condition and daily observation if possible maintenance issues; support the Stockkeeper with deliveries, including distribution of incoming and outgoing packages; monitor the dock entrance door via intercom system; support various departments in the building with purchasing duties, such as contacting vendors regarding backorders and quotes.
Responsibilities*
Facilities Operations 45%
- Monitor dock entrance via Aiphone intercom system by using a master station at desk to see who is at the door, talk to them and buzz them in if appropriate.
- Respond to inquiries and complaints and resolve problems regarding facility operations received from staff.
- Coordinate and schedule the performance of facilities services on regular or special request basis, including cleaning, trash handling, pest control, moving and storage of equipment and supplies, grounds, painting, phones, security and general maintenance of building.
- Work closely with UHC staff to ensure support services are provided efficiently and consistently.
- Prepare assigned work orders for completion of repairs, keys, phones and other building related activities to be submitted to the plant department for processing.
- Maintain an on-line key security system for the entire Health and Counseling.
- Assist in the development of annual alterations and building maintenance budgets.
- Assist in scheduling of utility shutdowns in accordance with occupant needs.
- Establish and modify record keeping of procedures, manuals and systems. Assist with the development and documentation of procedures manual and other guidelines and policies.
- Participate in meetings and discussions pertaining to building projects as required.
- Assist with the coordination of renovation projects, staff office moves, and equipment moves.
- Perform visual inspections of building condition and daily observations of possible maintenance issues.
- Prepare and coordinate property disposition activities.
- Liaison with custodial, maintenance, facilities management, key office, telecommunications and grounds department.
- Various campus deliveries and pickups using a University vehicle as directed by Supervisor.
- Other duties may be assigned.
Building Operations Office Support Duties 45%
- Maintain conference/meeting room calendars. May include arranging and/or helping with room set-ups.
- Maintain, originate and update project files.
- Make, create and post signage for various situations (e.g. special clinics, holiday closings).
- Answer telephone, emails, open and distribute mail for Building Operations.
- Order supplies, services and equipment.
- Order supplies for clerical and patient billing office staff.
- Enter inventory item additions/changes/deletions into CUIT template and send to the Michigan Medicine Supply Chain department to update inventory.
- Updates inventory additions/changes/deletions at Business Unit Level.
Stockroom Support Duties 10%
- Provide back-up coverage overseeing, dock and deliveries, including distribution of incoming and outgoing packages.
Required Qualifications*
- High school diploma or GED is required.
- Six to twelve months experience in the performance of facilities service work.
- Must possess a valid driver's license, checked for points.
Desired Qualifications*
- Experience with Mpathways.
- Proficiency with Google Drive, Google Sheets and Google Docs.
- Knowledge of the methods, materials and equipment used in the maintenance and operations of a medical care facility.
- One year experience in the performance of facilities service work.
- Familiarity with TeamDynamics.
- Experience with M-Marketsite ordering.
- Familiarity with U-M Facilities & Operations AiM.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Financial/Budgetary Responsibility:
- N/A
Working Conditions:
- This is a full-time 40 hours/week position with working hours that coincide with weekday University Health and Counseling business hours (generally Monday-Friday, 7:30am-4:30pm).
Physical Requirements:
- The ability to move and transport objects weighing up to 50 pounds and moving throughout a 5-story building.
This role may have reporting obligations under Title IX and Clery.
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
Selected candidates whose start date is 4/1/2025 or after, will not be eligible for the university FY25-26 salary/merit plan unless otherwise notified.
Relocation will not be offered for this position.
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Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.