Job Summary
We are seeking an Administrative Assistant Senior to join our team in Plastic Surgery. The Section of Plastic Surgery is a vibrant, growing group with 20 clinical faculty members, two research faculty, 28 residents, 4 clinical fellows, and a very large clinical volume. This position will support four faculty members.
The successful candidate will have to exercise initiative, independent judgment, diplomacy, demonstrate a service-oriented attitude and follow-through. We are looking for a team member with excellent attention to detail and a strong knowledge of Michigan Medicine technology, policies and procedures. The ability to prioritize and meet deadlines is essential, as is discretion in handling sensitive and/or confidential matters.
Responsibilities*
- Coordinate and maintain complex faculty calendars, schedule meetings and other appointments using Microsoft Outlook and Zoom.
- Manage and coordinate complex domestic and international travel arrangements for four faculty members, ensuring compliance with Michigan Medicine travel guidelines and timely submission of travel reports.
- Update QGenda for call schedules, clinical changes, and faculty time away.
- Assist faculty with renewing society membership dues, licensure, and recertification.
- Complete recredentialing processes for multiple institutions including Michigan Medicine, Veterans Affairs, MyMichigan, Chelsea, and Sparrow.
- Track and submit Continuing Medical Education (CME) credits to professional societies.
- Submit expense reports on behalf of faculty and reconcile faculty member P-Card expenses.
- Maintain curriculum vitae in Elements and assist with faculty promotion processes.
- Screen, prioritize, and route correspondence and phone calls, responding or acting on behalf of faculty, when appropriate.
- Communicate efficiently with clinical team members and faculty.
- Coordinate Gender Fellowship interview logistics and meetings with the comprehensive gender team.
- Plan and execute logistics for named visiting professorships, including travel, lodging, agenda preparation, and expense reporting.
- Assist with special projects and provide backup support to other team members, and their faculty, as needed.
- Other responsibilities, as assigned.
Required Qualifications*
- Bachelors degree or equivalent combination of education and experience.
- Minimum of 4 years (senior level) or 2-3 years (intermediate level) experience in administrative work with progressive responsibility.
- Excellent attention to detail and follow-through on tasks.
- Excellent interpersonal, verbal, and written communication, as well as teamwork skills.
- Demonstrated organizational skills, ability to take initiative, set priorities, and handle a variety of tasks concurrently.
- Demonstrated ability to interact professionally with a diverse group of customers while providing a high level of customer service.
- Experienced with Microsoft office suites, Zoom, and comfortable in learning new software.
- Experience with complex calendaring tasks utilizing Microsoft Outlook.
- Ability to follow established procedures, set priorities, and meet deadlines.
- Ability to exercise independent good judgement, confidentiality, and diplomacy.
- Ability and desire to work independently, be part of a team, and be a self-starter.
Desired Qualifications*
- Knowledge of university policies and procedures
- Experience with university systems including Concur, Wolverine Access, MiChart, QGenda, Elements, and Cornerstone
Work Schedule
Monday through Friday, 8:00 AM ? 5:00 PM. Hybrid work can be observed after training is completed.
Work Locations
A. Alfred Taubman Health Care Center
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.