How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
For questions about the position, or accommodations or support with the application process please email UMSI Human Resources at [email protected].
Job Summary
We are looking for an experienced and student-focused Recruitment Communications Coordinator who will lead our recruitment communication including email development and CRM maintenance to join our dynamic and collaborative admissions team. Reporting to the Assistant Director of Recruitment and Admissions Operations, you will help support prospective student engagement by managing email campaigns and CRM communications across all UMSI programs.
For a full job description, please visit the link here.
Who We Are
The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human-computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.
The Recruitment, Admissions and Financial Aid (RAFA) Team is a high-performing team of professionals motivated to create a positive experience for all applicants to our programs. We are responsible for all recruitment and admission activities for our 3 residential programs, which include 1 undergrad and 2 master's degrees, and our online master's degree program.
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off (Vacation, Holidays, Season Days, Family Leave)
- A retirement plan that provides two-for-one matching contributions after 12 months of eligible service.
- Many choices for comprehensive health insurance
- Dental and vision insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
- Tuition support program
Responsibilities*
- Develop, schedule, and send targeted email campaigns to prospective students using the School's CRM system, monitoring campaign performance and engagement metrics.
- Maintain communication workflows and drip campaigns to provide outreach throughout the recruitment cycle.
- Collaborate with recruitment, admissions, and marketing teams to ensure messaging is accurate, engaging, and aligned with institutional branding and enrollment goals.
Required Qualifications*
- Bachelor's degree in a related field; or an equivalent combination of education, certification, and experience.
- 3-5 years of experience in email communications, admissions, or recruitment in a higher education or mission-driven environment.
- 1+ years experience planning, writing, and implementing email campaigns using a CRM or email marketing platform (Salesforce, Slate, or CollegeNet)
- 1+ years experience interpreting analytics and engagement data to inform strategy and optimize communication performance.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
This is a hybrid position. The main office workspace for this position is located in the Leinweber Computer Science and Information building at 2200 Hayward St., Ann Arbor, MI. Punctual and regular attendance is required. You may travel to multiple locations on and off campus. You may work during non-business hours and on weekends based on the requirements for your position.
Additional Information
NOTE: Visa sponsorship is not available for this position.
Salary Information:
The salary range for this position is $49,000 to $56,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. All candidates are encouraged to discuss salary questions to honor understanding and transparency throughout the recruiting process.
Union Affiliation
This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.