How to Apply
A cover letter is required for consideration for this position and should be attached to the first page of your resume. The cover letter should address your specific interest in the position and outline skills, experience and qualifications that directly relate to this position.
Job Summary
The Institute for Social Research (ISR) at the University of Michigan seeks to create a community of respect and authentic collaboration by recruiting and retaining individuals that represent a variety of voices as a reflection of our commitment to serve the people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.
The Survey Research Center (SRC) at the Institute for Social Research (ISR) is a global leader in interdisciplinary social science research, specializing in the collection and analysis of data, particularly from scientific sample surveys. SRC conducts some of the most widely cited and influential studies worldwide.
Our success depends on the dedication and talent of our outstanding staff who provide complex administrative support for our research grants and projects. If you thrive in a teamwork and collaborative environment, are accountable, flexible, and positive, and seek a path leading to promotional opportunities, the Survey Research Center may be the right opportunity for you.
This role is part of the SRC Director's Office (SRC DO) and will work within the Services, Training, Administration, and Research (START) team reporting to the Business Administration Manager.
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and any eligible family members and plan for a secure future. Benefits include:
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting upon meeting eligibility requirements
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Learn more about U-M benefits.
Responsibilities*
HR Administration and Appointment Processing (65%):
Serve as the primary administrative resource supporting end -to-end HR and appointment processes for SRC ensuring timely, accurate and compliant processing of personnel actions across employee groups.
Regular and Temporary Staff
- Monitor and respond promptly to HR transaction requests related to regular and temporary staff appointments.
- Coordinate HR and recruiting processes from initial posting requests through appointment processing, including job postings and offer related documentation.
- Track and maintain the status of staff HR actions including postings, hires, promotions, transfers, effort changes, leaves, retirements, and terminations.
- Create and maintain SRC-level reports related to regular staff hiring, staffing levels, and appointment activity
Postdoctoral Research Fellows and Graduate Student Appointments (GSIs/GSRAs)
- Coordinate appointment processing, renewals, effort changes, transitions and funding updates in collaboration with the SRC program administrators.
- Maintain tracking tools and reports related to appointments, term limits and transitions.
- Serve as a point of contact to the SRC programs regarding timing, documentation requirements, and process workflows.
- Coordinate with ISR Human Resources to ensure appointments are accurately reflected in institutional systems and records.
Cross-Cutting HR Support
- With guidance from the Business Administration Manager, draft and distribute clear communications to SRC programs related to administrative and HR processes.
- Develop and maintain tracking systems to monitor HR transactions across all appointment types.
- Coordinate hiring logistics and may serve on hiring committees as needed.
Administrative Operations (25%):
- Create, maintain and update standard operating procedures and administrative documentation.
- Maintain office supplies and spaces within the START Bay.
- Attend meetings, take notes, and draft correspondence as assigned.
- Assist SRC programs with administrative and/or event planning and support as needed.
- Maintain tuition support reports and process training and development support documentation for SRC
- Serve as the primary point of contact for coordinating onboarding for administrative staff positions within SRC.
- Assist with special projects and other duties as assigned
Financial Services Support (10%):
- Provide backup support for the Financial Specialist role in SRC START operations including but not limited to:
- Providing accounting transactional support, such as processing travel and business hosting expense report payments, marketsite ordering, additional pays, and non-POs.
- Process travel and hosting arrangements as assigned.
- Creating and submitting Emburse expense reports and reimbursements for research faculty, fellows, and staff.
Required Qualifications*
We'd like to hear from you if you have:
- High school diploma or equivalent.
- Four plus years of administrative and/or HR support experience (for Senior level). Two plus years of administrative and/or HR support experience (for Intermediate level).
- Professionalism, strong work ethic, discretion, and reliability.
- Experience handling confidential and sensitive information with sound judgement.
- Demonstrated ability to initiate work independently and carry them through to completion, manage multiple priorities, meet deadlines and adapt to changing demands.
- Strong written and verbal communication skills with the ability to clearly convey thoughts, processes and guidance.
- Experience using software suites such as Microsoft Office, Visio, and Google Workspace.
Desired Qualifications*
We are especially interested if you also have:
- Bachelor's Degree
- Working knowledge of U-M academic policies and procedures.
- Prior experience providing HR support in a university environment to both staff and student employees, and trainees with fellowships.
- Prior experience with procurement, travel/hosting support, and expense report processing.
- Familiarity with U-M HR systems, project management/tracking tools, or reporting in a complex organizational environment.
Work Locations
Work location is expected to be onsite in Ann Arbor with flexibility for hybrid work within our overall Center policies. In the SRC Directors office, the typical hybrid work schedule is four days in the office and one day remote. The regular work schedule for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch period.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Underfill Statement
Openings may be filled at the Administrative Assistant Intermediate or Senior level depending on match with opportunity, and your depth and breadth of experience and qualifications.
Positions at the Intermediate level will be filled at the $50,000-$55,000 salary range.
Positions at the Senior level will be filled at the $56,000- $65,000 salary range.
Application Deadline
Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.