Learning & Accessibility Program Manager

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Office of Medical Student Education (OMSE) seeks a Learning & Accessibility Manager. The candidate will provide expertise, leadership, and service to innovative programs to support medical student academic success and wellbeing. The successful candidate will spearhead programmatic strategies to support learning development, evaluate and identify individual student learning difficulties, and assist students with effective strategies for academic productivity. The candidate will review disability documentation, determine, and coordinate the implementation of appropriate accommodations for medical students who qualify as persons with disabilities under ADAAA, Section 504 and Section 508 of the Rehabilitation Act of 1973. 

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

PROGRAM DEVELOPMENT AND ADMINISTRATION 

• Provide oversight and direction to academic support programs that address professional and personal attributes that contribute to medical student academic success and wellbeing. Act independently and use expertise to administer individualized study plans, pre-matriculation programs, tutorial support, academic coaching programs, peer-to-peer mentoring, and other programs.
• Supervise full-time Learning & Disability Coordinator in implementation of disability accommodations, procurement of services, assistive technology, and medical student tutoring program.      Complete annual performance evaluations, and guide/recommend professional development opportunities.      Supervise 35+ medical student tutors.
• Lead groups of faculty, staff, and students in the development, planning, implementation, and assessment of existing and new programs for medical students. This includes workshops, courses, seminars focused on board preparation, study skills, and/or clinical skills integration.
• Serve as course director for Trunk Consolidation Course for students preparing for USMLE Step 1 exam.

ACADEMIC SUPPORT AND ACHIEVEMENT 

• Provide continuous academic support and academic counseling for medical students. Meet privately with students to evaluate and support academic performance.  As appropriate, identify and/or provide referrals to a network of specialists to further ascertain student learning abilities and difficulties. 
• Provide leadership, advocacy, expertise, oversight, and direction to Learning & Accessibility support programs through partnerships with OMSE leadership, in particular the Assistant Dean, Director of Student Affairs, and Counseling and Advising staff, as well as other entities at the Medical School and campus.      Establish programs that address the specific professional and personal attributes contributing to medical student academic success and wellbeing.      Act independently and utilize expertise in order to administer individualized study plans, tutorial support, academic coaching programs, peer-to-peer mentoring, study skill seminars, and wellness programs.
• Coordinate remediation of medical student gaps in clinical knowledge with clinical faculty as required.
• Serve and participate on medical student Competency Committees.
• Contribute to innovations in the medical student curriculum through work with members of the Office of Medical Student Education.
• Stay abreast of resources and best practices in learning support for medical students through active participation in professional societies and networking.

DISABILITY SUPPORT SERVICES 

• Consult with medical school applicants regarding disability services available within UMMS.
• Review documentation from professionals qualified to diagnose disabilities, including neuropsychologists, medical doctors, and other professionals.
• On a case-by-case basis, identify curricular barriers and identify appropriate accommodations. Exercise professional judgement and specialized training to conduct the interactive process required for determining eligibility for disability accommodations in both the didactic and clinical settings.
• Provide ongoing monitoring and collaboration with students with disabilities, faculty, administrators, and staff to ensure effective and seamless implementation of approved accommodations. 
• Refer students for neuropsychological testing, psychological, and therapeutic support as required.
• Participate in resolution of any conflict that arises in the implementation of disability accommodations.
• Interpret and apply the UMMS Technical Standards appropriately; with Assistant Dean for Student Affairs, co-chair Advisory Board for Accommodations and Technical standards (ABATS).
• Advise and assist students in the process of applying for accommodations for USMLE exams; review personal statements, certify initial applications, and provide guidance in the filing of appeals if accommodation requests are denied.
• Engage in outreach and advocacy for students with disabilities.
• Collaborate with Student Accessibility and Accommodation Services and other University groups involved with disability, equity, and inclusion.
• Maintain affiliation and engagement with professional organizations to keep abreast of disability-related laws and best practices in health sciences higher education; consult with University of Michigan ADA Coordinator and Office of General Counsel as needed.

Required Qualifications*

• Master's Degree in relevant social or behavioral science discipline (e.g., Counseling, Education, Psychology).
• At least 5 years of relevant experience working in an educational setting with demonstrable skills in academic and student program development.
• Ability to evaluate learning difficulties, familiarity with diagnostic assessment tools, expertise with developing individual and programmatic interventions to improve learning ability.
• Knowledge of relevant disability laws (ADA, Section s504 and 508 of Rehabilitation Act of 1973).
• Excellent verbal, written, interpersonal, and organizational skills.
• Proven ability to work well with faculty, students, and staff, and as a member of a team.
• Outstanding attention to detail and project deadlines.
• Proven ability to maintain individual rights to privacy and confidentiality.

Work Locations

The Office of Medical Student Education operates in a hybrid work environment consisting of both in-person and remote work. This position will be classified as a flex position. Onboarding and training will primarily take place in-person. Thereafter, the selected staff member will be onsite 1-2 days/week and work with the OMSE - Student Affairs Director to determine the most effective hybrid work schedule in order to support students, professional development and growth in position, and workplace efficiency.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.