Manager, Student Organization Conduct and Accountability

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

Center for Campus Involvement Overview  (http://campusinvolvement.umich.edu)

The Center for Campus Involvement (CCI) is a dynamic, student-focused department that serves all undergraduate and graduate students through programs, student organization administration, and learning and development. Through meaningful involvement, CCI creates transformative experiences, a vibrant community, and lifelong memories for University of Michigan students. CCI recognizes and supports over 1,700 student organizations through education, advising, advocacy and services. CCI also implements hundreds of social, educational, and cultural programs each year, focused on building community within and beyond University Unions' facilities.

University Unions Overview (http://uunions.umich.edu)

University Unions drives community building and belonging through the integration of its three student union facilities (Michigan Union, Michigan League, Pierpont Commons), Center for Campus Involvement, Campus Information, meeting/event spaces, retail food, bookstore and other services to support student success. UU works in close partnership with Palmer Commons, an academic meeting facility, Conferences & Event Services and Michigan Dining to provide student-focused and customer-oriented service to the campus community. 
 

Position Summary:

NOTE: This is a 3-year limited term appointment with the potential to be re-evaluated for an extension.

The Manager for Student Organization Conduct & Accountability leads the university's student organization conduct policies and processes through the Center for Campus Involvement in University Unions. The role administers key conduct policies, conducts impartial investigations, and partners with units such as Student Resolution Resources, the Dean of Students Office, Equity, Civil Rights, and Title IX, Fraternity and Sorority Life, and the Office of General Counsel to ensure coordinated, legally compliant responses. The Manager also develops and implements prevention education, training, and conflict management consultations for student organization leaders and advisors. Reporting to the Associate Director of the Center for Campus Involvement, this position plays a central role in promoting a safe, accountable, and inclusive environment for student organizations across campus.
 

Responsibilities*

Position Responsibilities (primary responsibilities and duties expected in this position totaling 100% allocation):

Student Organization Conduct, Accountability & Investigations (45%)

• Manage the student organization conduct portfolio, including intake, triage, assignment, and case management of alleged organizational misconduct.
• Serve as primary administrator for the Standards of Conduct and Accountability Procedure Manual, ensuring clear, consistent interpretation and alignment with institutional expectations.
• Lead impartial investigations into alleged organizational misconduct and violations of university policy.
• Direct the investigative process by conducting interviews, analyzing evidence, synthesizing findings, and maintaining accurate case records in systems such as Advocate.
• Collaborate with campus partners (e.g., FSL, SRR, OGC, Michigan Recreation) to coordinate investigations and ensure compliance with university policy and applicable laws.
• Present investigative findings and prepare formal reports for conduct hearings; determine administrative outcomes when appropriate.
• Ensure all processes adhere to federal, state, and institutional regulations, including Title VI, Title IX, First Amendment considerations, and hazing prevention laws, and uphold student rights and due process.
• Provide guidance to students, advisors, staff, and administrators on policy expectations, investigative procedures, and organizational responsibilities.

Programmatic Leadership, Training & Prevention Education (30%)

• Develop and deliver training programs for student organizations on topics such as accountability, ethical leadership, hazing prevention, conflict management, and policy expectations.
• Create educational interventions aligned with Student Life learning outcomes, using frameworks such as restorative practices and conflict transformation.
• Facilitate conflict management pathways, including conflict coaching, facilitated dialogue, and restorative approaches, to strengthen organizational culture and leadership capacity.
• Collaborate with the CCI Associate Director and OGC to regularly review, assess, and update the Standards of Conduct, the Accountability Procedure Manual, and related policies to ensure accuracy, accessibility, and relevance.
• Support communication and outreach efforts by contributing to online content, required trainings, and educational materials that promote clarity and transparency in student organization expectations.
• Provide consultation and coaching for student leaders on ethical decision-making, organizational responsibilities, and navigating internal conflict.

Partnerships, Outreach & Stakeholder Engagement (15%)

• Strengthen collaborative partnerships with key campus units, including the Dean of Students Office, Equity, Civil Rights & Title IX (ECRT), Office of the General Counsel, Public Safety & Security, Fraternity & Sorority Life, and Housing, to support organizational accountability, culture-building, and coordinated response efforts.
• Serve as a campus resource by providing consultation to faculty, staff, advisors, and students on organizational conduct processes, conflict resolution pathways, and policy-related questions.
• Lead campus-wide outreach and education efforts on topics such as student organizational accountability, conflict transformation, and policy compliance, helping stakeholders understand expectations and available support mechanisms.
• Engage regularly with student organizations and their advisors to identify emerging concerns early, build trust, and promote shared responsibility for healthy organizational cultures.

Organizational Alignment (10%)

• Represent CCI and University Unions on committees and working groups focused on student conduct, student organization policies, and/or well-being.
• Stay current on evolving laws, regulations, and best practices, such as Title VI, Title IX, First Amendment guidance, and hazing prevention requirements, to ensure informed and compliant practice.
• Engage in ongoing professional development relevant to student conduct, investigations, conflict resolution, and organizational accountability.
• Contribute to assessment initiatives (e.g., KPIs) and strategic planning efforts that advance departmental and organizational effectiveness.
• Provide flexible support for CCI and University Unions operations, programs, and priorities as needed.

Other duties as assigned.
 

Required Qualifications*

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 2 years of professional or graduate-level experience in student conduct, investigations, student organizations, conflict resolution, organizational advising, or related fields.
• Experience supporting or advising student organizations or student leaders.
• Experience conducting investigations, including interviewing parties, reviewing evidence, analyzing complex information, and preparing formal reports.
   

Desired Qualifications*

• Advanced degree in higher education, law, social work, conflict resolution, criminal justice, counseling, restorative justice, or related field.
• Training and facilitation experience grounded in conflict resolution frameworks
• Experience developing and assessing training programs or educational curricula.
• Strong cultural competence with experience supporting multicultural, LGBTQ+, international, and underrepresented communities.
• Experience with case management software or similar systems.
   

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Position Responsibilities Criteria (leadership and behavioral qualities expected in this position):

• Excellent communication, analytical, organizational, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Ability to remain neutral, exercise discretion, and manage sensitive issues with professionalism.
• Demonstrated ability to work independently and as part of a collaborative team.
• Demonstrated commitment to supporting diverse communities.
• Commitment to ethical standards in student affairs (ACUI, NASPA, ACPA, ASCA).
• Familiarity with higher education regulations related to conduct, hazing, and nondiscrimination (e.g., Title IX, Title VI, Stop Campus Hazing Act).
• Ability to integrate technology into service delivery effectively.

Financial/Budgetary Responsibility:

• Responsible for reconciliation and administrative tasks associated with a purchasing card.
• May assist the Director in budget review related to organizational accountability programs.

Working Conditions:

• Primary work space will be located in the Michigan Union
• Some evenings and weekends may be required during high-volume times of year

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

#studentlife

Union Affiliation

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.