How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
This position reports to the Facility Manager for Crisler Center and the William Davidson Player Development Center, and assists with daily operations, repair and maintenance needs, and improvement projects. Working as part of a collaborative team, the Associate Facility Manager primarily supports the facility related needs for all events occurring at Crisler Center, including Men's and Women's Basketball, Women's Gymnastics, Wrestling, Volleyball, commencement ceremonies, rentals and other events. The Associate Facility Manager is responsible for upholding the Internal Operations vision and ensuring the assigned facilities meet high standards for efficient operation, safety, maintenance, cleanliness, security, customer service and event execution. This position provides on-site event support requiring significant night and weekend work.
Responsibilities*
- Assist the Facility Manager with the overall operation and direction of Crisler Center and adjacent areas including safety, security, scheduling, setups, cleanliness, repairs and maintenance, interior and exterior quality control and equipment operation. Assist the Facility Manager with all Facility Operations on gamedays and other major events occurring at Crisler Center.
- In collaboration with the Facility Manager, coordinate the facility-related needs for all internal and external rentals and events occurring at Crisler Center. Coordination includes but is not limited to: janitorial and cleaning needs, A/V requirements, load-in and load-out, vendor deliveries, taking a leading role for conversions and other requirements to ensure successful execution of all events. Act as the Manager-on-duty for assigned events, as determined by the Facility Manager.
- Manage the staffing needs for all internal and external rentals and events, including scheduling of student and temporary employees to ensure appropriate staffing coverage. Collaborate with the Facility Manager to recruit, interview and hire student and temporary employees.
- Coordinate the on-boarding and training needs for student and temporary employees, including adherence to all EHS and University guidelines and policies.
- Directly supervise and manage the performance of student and temporary employees, including completion of task logs, checklists and attendance record.
- Provide outstanding customer service, communicate updates and respond quickly to customer needs or requests. The position is expected to respond to facility related emergencies and issues when they occur, including nights and weekends.
Inspect facilities before, during and after events to assess safety, cleanliness and post event damages. Document all damages or issues and provide regular updates to both the Michigan Stadium and Crisler Center Facility Managers.
Assist the Facility Manager with the development, implementation and administration of facility operating budgets and expense control measures.
Assist the Facility Manager with the completion, implementation and record keeping of recurring preventative maintenance needs and work orders.
Assist the Facility Manager with inventory control and ordering for building and cleaning supplies. Working in coordination with Athletic Facility Specialists and vendors such as the janitorial service provider and concessionaire.
Maintain up-to-date conversion diagrams and documentation for Building Operations Manual.
Ensure safety is the highest priority and comply with all EHS safety standards and programs.
Assure compliance with University protocols, ADA codes, NCAA and Big Ten Rules.
Other responsibilities as assigned by the Facility Manager.
Required Qualifications*
- Minimum 2-3 years of progressively responsible experience in sports facility operations.
- Ability to work an irregular schedule, including nights and weekends.
Desired Qualifications*
- Bachelor's Degree or appropriate mix of education and work experience.
- Successful experience working in a team environment.
- Experience in leading, managing, and evaluating employee performance.
- Knowledge and experience with web based university computer software and related programs.
- Experience in customer service related to facility management and event management.
- Experience maintaining large scale state-of-the art facilities and keeping them in pristine condition.
- Knowledge of NCAA and Big Ten Compliance rules.
- Knowledge of EHS Safety Programs.
- Turf management maintenance and experience.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.