Medical Assistant Associate (Internal Applicants Only)

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

The Northville Health Center is an Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The 2-story facility is located at the corner of 7 Mile and Haggerty in Northville Township. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees.

Responsibilities*

Work with the Adult & Pediatric Primary and Specialty care teams in a fast-paced outpatient setting. Provide exceptional customer service to patients and families by performing clinical processes that result in the management of efficient patient flow. Selected candidate must excel in patient intake, information gathering, direct patient care, data entry, patient preparation for procedures, medication administration, clinical support to providers, patient follow-up, and prescription management. Other responsibilities include: taking vital signs, injections, EKGs, performing and or assisting diagnostic tests and procedures, collecting specimens, allergy skin testing, cleaning of equipment, supply stocking, Patient In-Basket management and maintenance of patient care areas. Operate and monitor patient care equipment; set up instruments/supplies in exam and treatment rooms, exam room cleaning post patient visit and provide information to patients as directed. Perform patient care administrative tasks as needed. Other clinical MA duties may be assigned.

Required Qualifications*

  • High school diploma or GED. 
  • Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). 
  • Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Desired Qualifications*

  • Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).
  • Experience within an ambulatory setting and/or working within a large, complex health care setting
  • Experience with an electronic medical record
  • Knowledge of University policies and procedures
  • Certified or Registered Medical Assistant
  • Experience with Adult & Pediatric Patients
  • Experience working within a large, complex health care setting. 

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Monday- Friday with some evening shifts and rotating Saturdays

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.