How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
We are looking for a personable, self-motivated, and organized Clinical Research Assistant to help with participant recruitment and mailing activities for a large, multi-year clinical trial testing the efficacy of behavioral interventions on menthol smoking cessation among a diverse population of adults from six states. The Clinical Research Assistant will be expected to prioritize multiple tasks, meet deadlines, and adhere to strict confidentiality policies. This is a great opportunity for candidates interested in public health and/or psychology, as well as those interested in gaining hands-on experience in clinical research and patient interaction before applying to graduate or medical school.
Responsibilities*
Characteristic Duties and Responsibilities:
Knowledge of all 8 competency domains is expected:
- Scientific Concepts and Research Design
- Ethical Participant Safety Considerations
- Investigational Products Development and Regulation
- Clinical Study Operations (GCP's)
- Study and Site Management
- Data Management and Informatics
- Leadership and Professionalism
- Communication and Teamwork
Position Specific Responsibilities will Include :
Following remote recruitment procedures to approach, obtain consent from, and enroll eligible participants in the trial. These procedures include phone calls to pitch the study and following up with participants who need reminders to complete study activities via phone call, email and text message.
Mailing letters and packages to participants containing important study materials.
Completing detailed participant tracking forms accurately and efficiently using Enroll Now (formerly known as Ripple), a web-based software that facilitates participant recruitment and tracking.
With training and clinical supervision, conducting and documenting suicide risk assessments.
Other tasks as needed, such as helping leadership document procedures in study manuals, working on survey codebooks and measures tables, or literature review.
Required Qualifications*
- High school diploma or GED
- Organized, self-motivated, empathic, personable, efficient, and has strong communication skills
- Able to work independently in a remote work environment for extended periods while maintaining effective communication with team leads, study coordinators and principal investigators
- Comfortable interacting with diverse populations and discussing sensitive topics with study participants
Evening and weekend availability to meet participant needs
Desired Qualifications*
- At least six months of previous experience in one or more of the following areas: research, clinical/hospital work or volunteer experience, customer service, and/or work experience requiring cold calling or managing a high volume of phone calls
- Knowledge of the research process
- Previous experience with quantitative and/or qualitative data collection
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Work Schedule
We will have coverage 7 days a week between 10:00am-8:00pm. Our team members have the option to work four 10-hour shifts or five 8-hour shifts per week (40 hours per week). Shift times are usually between the hours of 10:00am-8:00pm, although exact times will vary depending on participant needs and the employees? availability. Team members are expected to share weekend coverage and work one or two weekend shifts each month. Team members may flex their schedules, when study needs allow, to accommodate participant needs and personal obligations, with prior supervisor approval.
Work Locations
This will be a hybrid position. Mailing, which is a key responsibility for this position, requires coming into one of Michigan Medicine's off campus locations in Ann Arbor, MI. The Clinical Research Assistant will have the option to work remotely on days where being in office is not required.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
In addition to the screenings indicated above under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
E-Verify
The University of Michigan participates with the federal EVerify system. Individuals hired into positions that are funded by a federal contract with the FAR EVerify clause must have their identity and work eligibility confirmed by the EVerify system. This position is identified as a position that may include the EVerify requirement.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.