Mission Statement
MIchigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
The Clinical Care Coordinator for Cross Sectional Interventional Radiology (CSIR) provides comprehensive nursing coordination and clinical support for patients undergoing diagnostic and therapeutic image-guided procedures across the care continuum. Working within a highly collaborative, multidisciplinary environment, this role supports Cross Sectional interventional radiologists, advanced practice providers, nursing staff, and referring providers in the management of complex acute and chronic conditions.
The CSIR Clinical Care Coordinator is responsible for facilitating efficient patient throughput by coordinating pre-procedure evaluation and communication, procedural readiness, and post-procedure follow-up for both inpatient and outpatient populations.
This role serves as a central point of contact for patients, families, and care teams, providing education, addressing clinical questions, and ensuring continuity of care. The coordinator identifies gaps in care, supports quality improvement initiatives, and partners with internal and external stakeholders to standardize processes and optimize patient outcomes.
The ideal candidate demonstrates strong clinical judgment, exceptional organizational and communication skills, excellent attendance, proficient computer skills and the ability to manage multiple priorities in a fast-paced, dynamic environment while maintaining a high standard of professional practice and patient-centered care.
Responsibilities*
Primary responsibilities include, but are not limited to:
Perform comprehensive telephone triage for pre and post procedure patients, including assessment of symptoms, complications, and appropriate escalation of care. Reviews clinic referrals and coordinates clinic scheduling
Responds to emails and in basket messages from physicians, advanced practice providers, clerks, nurses and referring providers, including new referrals
Review incoming requests for procedures, request outside records, and images and labs in a timely manner.
Coordination of care for clinic and procedure patients.
Post procedure follow-up with patients and to schedule follow-up clinic appointments.
Reviews upcoming procedures for appropriate scheduling and readiness (labs, orders, equipment, consents, imaging, etc.).? Attend weekly scheduling meetings.
Arranges for preauthorization of medications, complete and submit required insurance forms.
Arranges for prior authorization for requested imaging (MRI, CT, DVU).?
Serve as a point of contact for clerical and scheduling staff.
Point of contact for patient questions, pre-procedure education.
Obtains OSH imaging and uploads.
Participate in CSIR meetings as appropriate.
Provide intra-procedural nursing care including patient assessment, assist with procedural sedation, and document all aspects of patient care and education.
Other duties as assigned both clinical and non-clinical.
Required Qualifications*
Current licensure as a Registered Nurse in the State of Michigan.
Bachelor of Science Degree in Nursing, OR associate's degree/Diploma in Nursing along with a Master Degree in Nursing.
Minimum 5 years of current (within last 2 years) RN experience providing care to adult procedural (CPU, MPU, IR, OR) or Pre-Op/PACU.
Two years of recent (within the previous 5 years) experience in a clinical leadership role such as charge nurse, preceptor or similar role demonstrating organizational, prioritization and multi-tasking skills.
Effective communication and problem-solving skills demonstrated by employment references and feedback from others and performance evaluations.
Self-directed and motivated to work independently and collaboratively with other health care providers as demonstrated by employment references and feedback from others and performance evaluations.
Ability to manage multiple tasks simultaneously.
ACLS, BLS and CAC Certifications
Previous work performance demonstrates self-direction, autonomy, and flexibility.
Strong leadership skills as evidenced by previous evaluation documentation.
Previous work performance demonstrating excellent critical thinking and problem-solving skills.
Demonstrated expert communication skills as evidenced by interviews, references, and performance evaluations.
Participation in unit activities that demonstrate the ability to work collaboratively with and positively contribute to a team approach to patient care.
Demonstrated high standards of personal and professional conduct and attendance as evidenced by interviews, references, and performance evaluations.
NOTE: To be considered for this position, the applicant must have met or will have met all the required qualifications prior to the start date of employment.
RESUME REQUIRED (for both internal and external applicants):
You must attach a complete and accurate resume to be fully considered for this position.
Desired Qualifications*
Previous experience providing care to adult Interventional Radiology procedure or surgical patients and post-procedure management.
Previous experience as a clinical care coordinator.
Previous adult ambulatory care experience including telephone triage.
Previous experience in case management.
Excellent interpersonal relationship skills- demonstrated by employment references and feedback from others and performance evaluations.
Excellent leadership skills as demonstrated by employment references and feedback from others and performance evaluations.
Ability to provide multidisciplinary team leadership as demonstrated by project involvement or other leadership roles.
Demonstrated problem solving skills and independent clinical decision making in the care of complex patients.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
Nursing at Michigan offers a competitive salary with excellent benefits!
- Hourly range for RSAM Competent, Registered Nurses $43.10-$67.03/ hour
- Evening Shift Differential-$3.00 / hour
- Night Shift Differential- $4.00 / hour
- Day Shift Weekend Differential- $2.90 / hour
- Evening Shift Weekend Differential- $5.90 / hour
- Night Shift Weekend Differential- $6.90 / hour
- Charge Nurse Differential- $1.00 / hour
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage
- 2:1 Match on retirement savings and immediate vesting
- Generous Paid Time Off Allowances
- Robust tuition and certification support programs
- Large offering of no-cost CEs and professional development for advancement
Nursing Specific Info
Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:
ENC- COMPETENT NE
Actual RSAM LEVEL and salary will be determined at time of hire.
RSAM levels range from ENC-COMPETENT-NE to ENC-EXPERT-NE TO ENC-MASTERY-NE.
Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Work Schedule
Hours: 40
Day shift: Monday - Friday; 8:00am-4:30pm
Location: University Hospital
All new employees will be expected to float to a designated unit(s) in times of low census.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.