How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Perform decentralized data collection tasks using Survey Research Center (SRC) standardized interviewing techniques and protocols. Complete all associated project study and administrative duties to specified expectations.
Responsibilities*
Duties and Responsibilities
Data Collection
- Complete production interviews with respondents in-person or by telephone using standardized interviewing techniques.
- Accurately complete Computer-Assisted interviews (CAI) where verbatim responses are entered into a computer.
- Complete refusal conversion sample as assigned.
- Administer standardized physical measurements and/or cognitive assessments with adults and children as required by the project.
- Legibly complete paper documents and forms.
- Work in a variety of locations including disadvantaged neighborhoods, locked/gated communities, and rural settings.
- Travel in all weather conditions, and at night as required by the project.
- Transport up to 30 pounds when conducting interviews with respondents in homes, educational establishments, medical centers or other designated locations
- Seek and accept guidance, coaching and mentoring.
- Communicate effectively.
- Maintain the security and confidentiality of all data and materials. Store university documents and equipment in a secure, private, and locked area.
- Display an understanding of study content and concepts
- Demonstrate full technical competency and understanding of methods and procedures associated with interviewing and administrative activities using a laptop or related computer equipment.
- Complete assignments within specified goals and deadlines.
- Meet or exceed production standards or metrics set by assigned project(s).
- Abide by all protocols for confidentiality and safety.
Administrative
- Accurately complete and submit by mail or electronically all associated study and administrative materials, such as questionnaires, consent forms, coversheets, timesheets, expenses, and receipts in a timely manner with support as needed.
- Read and interpret documents such as procedure manuals and work instructions. Review protocols and procedures as needed.
- Compose and submit routine reports and correspondence in a timely manner.
- Maintain regular communication with the team and as directed by a Production Manager.
- Attend regular conference call meetings.
- Exercise sound judgement when determining when information needs to be advanced to other decision makers.
Behavioral Competencies
- Engaged and invested - Displays responsibility, thoughtfulness, responsiveness and a positive focus.
- Organizational Stewardship - Demonstrates awareness of and support for the Survey Research Center's capabilities and mission.
- People Effecitveness - Builds positive interpersonal relationships; demonstrates effective skills when working with others.
- Collaboration - Evokes cohesion in and across work teams, building and maintaining rapport and cooperation with co-workers to meet project deliverables.
Other related duties as assigned.
Required Qualifications*
- High School diploma, GED, or an equivalent combination of education and experience
- Familiarity with laptop/desktop computer.
- Available to work the required nubmer of hours per week as set by the project.
- Maintain a flexible schedule that will allow attendance at training and a production work schedule that includes work during the day, evenings and weekends. Time of work can vary from early morning to evening.
- Available, reliable transportation to meet the demands of the assignments.
- Ability to screen/interview individuals in their household, which may require ascending/descending floors of apartments buildings or single family dwellings.
- Ability to conduct phone interviewing with individuals in a household.
- Ability to communicate clearly to enable effective datea collection.
- Work independently without frequent in-person supervision to meet deadlines.
- Demonstrated attention to detail.
- Receptive to receiving constructive feedback to improve quality of data collection efforts and interviewing techniques.
- Excellent communication and organizational skills with the ability to work collaboratively with others.
- Ability to meet the travel requirements of the project.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
The Institute for Social Research (ISR) at the University of Michigan seeks to create a community of respect and authentic collaboration by recruiting and retaining individuals that represent a variety of voices as a reflection of our commitment to serve the people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.